Level up – LeadDesk continues to grow

We are very happy to announce that LeadDesk has acquired Qumido GmbH in an asset deal, the leading provider of outbound call center software in Germany. The acquisition of Qumido is aligned with LeadDesk’s overall European growth strategy.

That gives us several reasons to be happy:

  • New market specific insights
  • Additional competencies
  • More capacity for higher service quality
  • Faster development cycles

Qumido has been a trusted provider of outbound call center software services since 2007 and brings LeadDesk additional experience and insight into the German market. This will help LeadDesk develop even better solutions for our customers.

LeadDesk has been growing steadily in all of the German speaking markets. By acquiring Qumido we will establish our position as the leading software solution for outbound call centers in the DACH-region.
– Olli Sirkiä, VP of Sales, LeadDesk

Experience and expertise

The Qumido team has been active in the call center software market for over a decade. By joining forces LeadDesk gains a lot of knowledge and experience. The combination of LeadDesk’s major international network, a robust platform and a customer-focused approach together with the German market experience and expertise from Qumido we will pave the way for further growth.

LeadDesk already has a very strong market share in the Nordics, as well as a strong presence in the Netherlands, Poland and the Baltics. The acquisition gives us the opportunity to grow and serve larger customers in Germany.
– Olli Nokso-Koivisto, CEO, LeadDesk

LeadDesk and Qumido share the same customer-first philosophy.

I am confident that joining with LeadDesk gives us a bright future. We can give our customers more powerful tools and the highest possible service to help them making their business more successful.
– Jan Rohde, Managing Director, Qumido

Prepared for the future

There’s been a great deal of consolidation in our sector recently. In the past year we’ve witnessed M&As with both small local companies, as well as with larger international enterprise software providers. For LeadDesk it’s important to move with the trend.

Part of the acquisition was funded via an equity and debt arrangement with Kreos Capital, Europe’s leading provider of growth debt financing. Kreos Capital is the ideal partner for a rapid growth company like LeadDesk.

It was important for us to find a partner that would be able to support us in current and future acquisitions.
– Olli Nokso-Koivisto, CEO, LeadDesk