{"id":46971,"date":"2022-09-17T14:01:59","date_gmt":"2022-09-17T13:01:59","guid":{"rendered":"https:\/\/leaddesk.com\/blog\/improve-customer-service-omnichannel-ai-2\/"},"modified":"2022-10-12T14:31:30","modified_gmt":"2022-10-12T13:31:30","slug":"kundendienst-omnichannel-und-ki-zu-verbessern","status":"publish","type":"post","link":"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/","title":{"rendered":"4 M\u00f6glichkeiten Kundendienst durch die Kombination von Omnichannel und KI zu verbessern"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Obwohl Marketing, Produktentwicklung und Vertrieb alle eine Rolle spielen, um ein unkompliziertes Kauferlebnis zu gew\u00e4hrleisten, ist der Kundendienst von zentraler Bedeutung f\u00fcr das Erlebnis des Kunden vor, w\u00e4hrend und nach dem Kauf.<\/p>\n","protected":false},"author":32,"featured_media":46003,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2439,2384,2381],"tags":[],"acf":[],"yoast_head":"\n4 M\u00f6glichkeiten Kundendienst durch die Kombination von Omnichannel und KI zu verbessern - LeadDesk<\/title>\n<meta name=\"description\" content=\"Obwohl Marketing, Produktentwicklung und Vertrieb alle eine Rolle spielen, um ein unkompliziertes Kauferlebnis zu gew\u00e4hrleisten, ist der Kundendienst von zentraler Bedeutung f\u00fcr das Erlebnis des Kunden vor, w\u00e4hrend und nach dem Kauf.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 M\u00f6glichkeiten Kundendienst durch die Kombination von Omnichannel und KI zu verbessern\" \/>\n<meta property=\"og:description\" content=\"Omnichannel availability and AI chatbots are your essential tools to serve customers in a 24\/7 world.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-17T13:01:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-12T13:31:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2019\/01\/LeadDesk_main-100.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1201\" \/>\n\t<meta property=\"og:image:height\" content=\"682\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Colm O Searcoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Omnichannel availability and AI chatbots are your essential tools to serve customers in a 24\/7 world.\" \/>\n<meta name=\"twitter:creator\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"Colm O Searcoid\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\"},\"author\":{\"name\":\"Colm O Searcoid\",\"@id\":\"https:\/\/leaddesk.com\/de\/#\/schema\/person\/8c8e8ace1aa43f7c4674f3ab99497e7d\"},\"headline\":\"4 M\u00f6glichkeiten Kundendienst durch die Kombination von Omnichannel und KI zu verbessern\",\"datePublished\":\"2022-09-17T13:01:59+00:00\",\"dateModified\":\"2022-10-12T13:31:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\"},\"wordCount\":12,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/de\/#organization\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-7.png\",\"articleSection\":[\"Blog Posts\",\"Chatbots\",\"Customer Experience\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\",\"url\":\"https:\/\/leaddesk.com\/de\/blog\/kundendienst-omnichannel-und-ki-zu-verbessern\/\",\"name\":\"4 M\u00f6glichkeiten Kundendienst durch die Kombination von Omnichannel und KI zu verbessern - 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