{"id":47026,"date":"2021-02-22T09:36:05","date_gmt":"2021-02-22T08:36:05","guid":{"rendered":"https:\/\/leaddesk.com\/blog\/ivr-interface\/"},"modified":"2023-07-10T11:21:55","modified_gmt":"2023-07-10T10:21:55","slug":"ivr-interface","status":"publish","type":"post","link":"https:\/\/leaddesk.com\/de\/blog\/ivr-interface\/","title":{"rendered":"IVR-Interface \u2013 So erstellen Sie eine einladende Sprachantwort mit LeadDesk"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Ein IVR oder Interaktives-Voice-Response-System wird im Kundendienst eingesetzt, um etwas \u00fcber die Anrufenden zu erfahren und den Anruf an die richtige Abteilung oder den richtigen Mitarbeiter weiterzuleiten. 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