{"id":47056,"date":"2020-06-16T09:09:11","date_gmt":"2020-06-16T08:09:11","guid":{"rendered":"https:\/\/leaddesk.com\/blog\/ultimate-guide-to-contact-center-quality-assurance\/"},"modified":"2023-07-10T12:00:50","modified_gmt":"2023-07-10T11:00:50","slug":"leitfaden-qualitaetssicherung-contact-center","status":"publish","type":"post","link":"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/","title":{"rendered":"Der ultimative Leitfaden zu Qualit\u00e4tssicherung f\u00fcr Contact-Center"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

M\u00f6chten Sie die Gesamtleistung Ihres Contact-Centers verbessern? Finden Sie heraus, wie die Qualit\u00e4tssicherung Ihre Gesch\u00e4ftst\u00e4tigkeit vom Detail bis zur Strategie st\u00e4rken kann.<\/p>\n","protected":false},"author":32,"featured_media":45885,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2420,2162],"tags":[2461],"acf":[],"yoast_head":"\nDer ultimative Leitfaden zu Qualit\u00e4tssicherung f\u00fcr Contact-Center - LeadDesk<\/title>\n<meta name=\"description\" content=\"M\u00f6chten Sie die Gesamtleistung Ihres Contact-Centers verbessern? 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Find out how quality assurance can strengthen your operation from details to strategy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-16T08:09:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-10T11:00:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2020\/06\/Complete-guide-to-QA.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Colm O Searcoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Looking to improve the overall performance of your contact center? Find out how quality assurance can strengthen your operation from details to strategy.\" \/>\n<meta name=\"twitter:creator\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"Colm O Searcoid\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/\"},\"author\":{\"name\":\"Colm O Searcoid\",\"@id\":\"https:\/\/leaddesk.com\/de\/#\/schema\/person\/8c8e8ace1aa43f7c4674f3ab99497e7d\"},\"headline\":\"Der ultimative Leitfaden zu Qualit\u00e4tssicherung f\u00fcr Contact-Center\",\"datePublished\":\"2020-06-16T08:09:11+00:00\",\"dateModified\":\"2023-07-10T11:00:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/\"},\"wordCount\":9,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/de\/#organization\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-5.png\",\"keywords\":[\"EN Blog Posts\"],\"articleSection\":[\"Call Center Compliance\",\"Unkategorisiert\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/\",\"url\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/\",\"name\":\"Der ultimative Leitfaden zu Qualit\u00e4tssicherung f\u00fcr Contact-Center - LeadDesk\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/de\/blog\/leitfaden-qualitaetssicherung-contact-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-5.png\",\"datePublished\":\"2020-06-16T08:09:11+00:00\",\"dateModified\":\"2023-07-10T11:00:50+00:00\",\"description\":\"M\u00f6chten Sie die Gesamtleistung Ihres Contact-Centers verbessern? 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