{"id":52344,"date":"2022-04-26T11:45:55","date_gmt":"2022-04-26T10:45:55","guid":{"rendered":"https:\/\/leaddesk.com\/energia-y-servicios-publicos\/"},"modified":"2023-04-27T11:14:24","modified_gmt":"2023-04-27T10:14:24","slug":"energia-y-servicios-publicos","status":"publish","type":"page","link":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/","title":{"rendered":"Energ\u00eda y servicios p\u00fablicos"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":50746,"parent":0,"menu_order":111,"comment_status":"closed","ping_status":"closed","template":"page-blocks-en.php","meta":{"content-type":"","footnotes":""},"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_hero_basic","acfe_flexible_toggle":"","title":"Mejora las operaciones de tu centro de contacto con LeadDesk","content":"La herramienta que revoluciona las ventas salientes y la atenci\u00f3n al cliente en el sector de la energ\u00eda y los servicios p\u00fablicos.","buttons":[{"style":"primary","label":"Empezar ahora","link":{"title":"","url":"#contactForm","target":""}}],"style":"--blue","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"logoreference_block","acfe_flexible_toggle":"","title":"Las mayores empresas de energ\u00eda y servicios p\u00fablicos de Europa conf\u00edan en LeadDesk","items":[{"image":39335,"size":"70"},{"image":42863,"size":"55"},{"image":42782,"size":"75"}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"50_50_cta_block","acfe_flexible_toggle":"","50_50_block":[{"style_css":"secondary","sub_title":"LeadDesk para atenci\u00f3n al ciudadano","title":"Fideliza a todos tus clientes","intro_text":"LeadDesk ofrece una herramienta realmente omnicanal que engloba llamadas, SMS, correos electr\u00f3nicos y mensajes instant\u00e1neos. Todo el historial de comunicaciones del cliente se recopila en una sola vista. De esta manera, puedes mejorar la satisfacci\u00f3n de los clientes, en todo momento. ","button_1_text":"Mejora tu servicio de atenci\u00f3n al cliente ","button_1_link":{"title":"","url":"https:\/\/leaddesk.com\/es\/software\/customer-service\/","target":""},"bg_img":null},{"style_css":"secondary","sub_title":"LeadDesk para ventas salientes","title":"Triplica la eficacia de tus ventas salientes","intro_text":"En las llamadas salientes, cada minuto ahorrado supone una nueva oportunidad de vender. Haz que tus agentes puedan hablar m\u00e1s con los clientes mientras el software de LeadDesk se encarga de todas las tareas rutinarias. ","button_1_text":"Aumenta tus ventas salientes","button_1_link":{"title":"","url":"https:\/\/leaddesk.com\/es\/software\/outbound-sales\/","target":""},"bg_img":null}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_image_and_four_columns_section","acfe_flexible_toggle":"","image":null,"title":"Aumenta la capacidad del centro de contacto, a tu ritmo","text":"Cierra m\u00e1s ventas y fideliza a tus clientes: te ayudamos a conseguir ambas cosas. ","left_button_title":"","left_button_link":"","right_button_title":"","right_button_link":"","columns":[{"title":"Fideliza a los usuarios","text":"Los ciudadanos reciben el servicio que se merecen, mientras los trabajadores se pueden centrar en las tareas importantes. \u00bfNo es la mejor manera de gestionar una administraci\u00f3n de forma sostenible?","link_text":"","link":""},{"title":"Ahorra tiempo y dinero","text":"Se acab\u00f3 saltar de una aplicaci\u00f3n a otra o llamar manualmente a tu base de clientes. LeadDesk elimina cualquier distracci\u00f3n en el trabajo.","link_text":"","link":""},{"title":"Gestiona mejor las crisis","text":"Gracias al enrutamiento inteligente de las llamadas, la priorizaci\u00f3n de servicios, los informes avanzados y nuestros expertos siempre dispuestos a ayudarte, podr\u00e1s mantener el control en cualquier situaci\u00f3n.","link_text":"","link":""},{"title":"Aumenta los ingresos de la empresa","text":"Nuestra plataforma de ventas salientes y los modos de marcador permiten a los agentes pasar de 40 a 120 llamadas al d\u00eda.","link_text":"","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"secondary","title":"\u00abDesde que utilizamos LeadDesk, nuestro \u00edndice de \u00e9xito ha aumentado significativamente y el tiempo medio de gesti\u00f3n ha disminuido\u00bb.","text":"Erik Engebretsen, jefe de telemarketing de Fjordkraft","button_1_text":"Lee el caso pr\u00e1ctico de Fjordkraft","button_1_link":{"title":"","url":"https:\/\/leaddesk.com\/casestudies\/fjordkraft-2\/","target":""},"button_2_text":"","button_2_link":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_image_and_four_columns_section","acfe_flexible_toggle":"","image":null,"title":"Una soluci\u00f3n de calidad, especialmente adaptada al sector de la energ\u00eda y los servicios p\u00fablicos","text":"El sector energ\u00e9tico est\u00e1 experimentando una enorme transformaci\u00f3n digital. Las empresas deben optimizar su forma de trabajar para seguir siendo competitivas y hacer crecer su negocio.LeadDesk proporciona una soluci\u00f3n de centro de contacto que est\u00e1 siempre de guardia para atender consultas tanto urgentes como no urgentes. \r\n\r\nCon una soluci\u00f3n de centro de contacto flexible, lograr\u00e1s que cada contacto sea agradable y fluido, tanto para tus agentes como para los clientes. Esto se traduce en m\u00e1s ventas cerradas y una mayor fidelidad de los clientes que nunca. ","left_button_title":"Solicita una demostraci\u00f3n ahora","left_button_link":{"title":"","url":"#contactForm","target":""},"right_button_title":"","right_button_link":"","columns":[{"title":"F\u00e1cil de utilizar ","text":"La interfaz intuitiva har\u00e1 que los agentes vean el valor de la soluci\u00f3n desde el primer d\u00eda. ","link_text":"","link":""},{"title":"Transparente ","text":"No pierdas nunca de vista a tus clientes potenciales y actuales con los informes en tiempo real.","link_text":"","link":""},{"title":"Totalmente personalizable","text":"Deja que cada departamento o agente personalice la interfaz de usuario para adaptarla a sus necesidades. ","link_text":"","link":""},{"title":"Capacidades de integraci\u00f3n","text":"Nuestra API abierta y perfectamente documentada te permite integrar el software de LeadDesk en pr\u00e1cticamente cualquier sistema que utilices.","link_text":"","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"secondary","title":"\u00abUna vez que todo el equipo empez\u00f3 a usar la nueva soluci\u00f3n, nuestras ventas crecieron un 70\u00a0% respecto a los niveles anteriores\u00bb","text":"N\u00e9stor Arconada, Grupo Arconada, comercializadora de electricidad y gas en Espa\u00f1a","button_1_text":"","button_1_link":"","button_2_text":"","button_2_link":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"single_form","acfe_flexible_toggle":"","section_id":"contactForm","title":"\u00a1Vamos a ponernos manos a la obra!","form":"[hubspot type=\"form\" portal=\"371850\" id=\"c60e20e3-8192-48d0-9dd7-8626f7731781\"]","form_script":"","another_form":"","another_form_script":"","privacy_policy":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"faq_accordion","acfe_flexible_toggle":"","title":"Preguntas frecuentes: LeadDesk para empresas de energ\u00eda y servicios p\u00fablicos","faq_items":[{"faq_question":"\u00bfPara qu\u00e9 puedo utilizar el software de LeadDesk?","faq_answer":"Las empresas del sector energ\u00e9tico utilizan el software de centro de contacto LeadDesk para gestionar la atenci\u00f3n al cliente omnicanal y las ventas salientes.\r\n\r\nPuedes empezar a utilizar LeadDesk para algunas de las necesidades de tu empresa y luego ampliarlo a otras \u00e1reas de la comunicaci\u00f3n con el cliente."},{"faq_question":"\u00bfQu\u00e9 canales admite la soluci\u00f3n?","faq_answer":"Nuestra soluci\u00f3n es verdaderamente omnicanal porque admite llamadas, correos electr\u00f3nicos, SMS, Facebook Messenger y webchat.\r\n\r\nPermite pasar de un canal a otro f\u00e1cilmente, y todo el historial de comunicaciones con el cliente queda recogido en una sola vista.\r\n\r\n<a href=\"https:\/\/leaddesk.com\/es\/software\/customer-service\/channels\/\">M\u00e1s informaci\u00f3n sobre los canales admitidos.<\/a>"},{"faq_question":"\u00bfCumple las normativas de privacidad y seguridad, como el RGPD?","faq_answer":"LeadDesk se somete a auditor\u00edas y certificaciones independientes que acreditan el cumplimiento de los controles de seguridad de los datos m\u00e1s exigentes para los servicios de centro de contacto (SOC 2 e ISO 27001).\r\n\r\nAdem\u00e1s, para una mayor seguridad, todos los datos se almacenan en la UE de acuerdo con los requisitos del RGPD."},{"faq_question":"\u00bfCu\u00e1nto cuesta la soluci\u00f3n?","faq_answer":"Tenemos diferentes niveles de tarifas en funci\u00f3n de tus necesidades y de c\u00f3mo uses el software.\r\n\r\nLa mejor forma de saber cu\u00e1nto puede costar LeadDesk a tu empresa es hablar con uno de nuestros expertos. <a href=\"https:\/\/leaddesk.com\/es\/book-a-demo\/\">\u00a1Solicita una llamada ahora!<\/a>"}],"unique_css_name":"","custom_css":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Centro de contacto para empresas de energ\u00eda y servicios p\u00fablicos \u2013 LeadDesk<\/title>\n<meta name=\"description\" content=\"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Energ\u00eda y servicios p\u00fablicos\" \/>\n<meta property=\"og:description\" content=\"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-27T10:14:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/\",\"url\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/\",\"name\":\"Centro de contacto para empresas de energ\u00eda y servicios p\u00fablicos \u2013 LeadDesk\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png\",\"datePublished\":\"2022-04-26T10:45:55+00:00\",\"dateModified\":\"2023-04-27T10:14:24+00:00\",\"description\":\"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.\",\"breadcrumb\":{\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/leaddesk.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Energ\u00eda y servicios p\u00fablicos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/leaddesk.com\/es\/#website\",\"url\":\"https:\/\/leaddesk.com\/es\/\",\"name\":\"LeadDesk\",\"description\":\"Contact Center Software for Sales and Customer Service\",\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/leaddesk.com\/es\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/leaddesk.com\/es\/#organization\",\"name\":\"LeadDesk\",\"url\":\"https:\/\/leaddesk.com\/es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/leaddesk.com\/es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"width\":2400,\"height\":2400,\"caption\":\"LeadDesk\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/es\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/leaddesk\/\",\"https:\/\/x.com\/leaddesk\",\"https:\/\/www.instagram.com\/leaddesk\/\",\"https:\/\/linkedin.com\/company\/2365022\/\",\"https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Centro de contacto para empresas de energ\u00eda y servicios p\u00fablicos \u2013 LeadDesk","description":"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/","og_locale":"es_ES","og_type":"article","og_title":"Energ\u00eda y servicios p\u00fablicos","og_description":"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.","og_url":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/","og_site_name":"LeadDesk","article_publisher":"https:\/\/www.facebook.com\/leaddesk\/","article_modified_time":"2023-04-27T10:14:24+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@leaddesk","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/","url":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/","name":"Centro de contacto para empresas de energ\u00eda y servicios p\u00fablicos \u2013 LeadDesk","isPartOf":{"@id":"https:\/\/leaddesk.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage"},"image":{"@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage"},"thumbnailUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png","datePublished":"2022-04-26T10:45:55+00:00","dateModified":"2023-04-27T10:14:24+00:00","description":"\u00bfLas colas de llamadas y la saturaci\u00f3n de la atenci\u00f3n telef\u00f3nica son un problema? Mejora la satisfacci\u00f3n de tus clientes y empleados con las soluciones de LeadDesk.","breadcrumb":{"@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#primaryimage","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-for-Energy-adn-Utilities-companies.png","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/leaddesk.com\/es\/energia-y-servicios-publicos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/leaddesk.com\/es\/"},{"@type":"ListItem","position":2,"name":"Energ\u00eda y servicios p\u00fablicos"}]},{"@type":"WebSite","@id":"https:\/\/leaddesk.com\/es\/#website","url":"https:\/\/leaddesk.com\/es\/","name":"LeadDesk","description":"Contact Center Software for Sales and Customer Service","publisher":{"@id":"https:\/\/leaddesk.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leaddesk.com\/es\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/leaddesk.com\/es\/#organization","name":"LeadDesk","url":"https:\/\/leaddesk.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/leaddesk.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","width":2400,"height":2400,"caption":"LeadDesk"},"image":{"@id":"https:\/\/leaddesk.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/leaddesk\/","https:\/\/x.com\/leaddesk","https:\/\/www.instagram.com\/leaddesk\/","https:\/\/linkedin.com\/company\/2365022\/","https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw"]}]}},"_links":{"self":[{"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/pages\/52344"}],"collection":[{"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/comments?post=52344"}],"version-history":[{"count":0,"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/pages\/52344\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/media\/50746"}],"wp:attachment":[{"href":"https:\/\/leaddesk.com\/es\/wp-json\/wp\/v2\/media?parent=52344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}