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Home / Reports / Inbound reports

Inbound reports

Please note that not all inbound reports are compatible with the LeadDesk Omni.

Showing 1–9 of 19 results

  • Inbound statistics report 

    Free

    The Inbound statistics report gives you an overview ...

  • Inbound email SLA report

    Free

    The inbound email SLA report will expand the inbound email ...

  • Flows tool for IVR/ inbound routing

    Advanced Flows

    per month
    50€

    Admins: Build advanced omnichannel routing for inbound calls, SMS, e-mail ...

  • Inbound Cluster Report

    Free

    Inbound cluster Report

  • Inbound calls – within office hours (90s)

    Free

    The inbound calls report (90s) shows the performance of inbound ...

  • Inbound calls – within office hours (60s)

    Free

    The inbound calls report (60s) shows the performance of inbound ...

  • Inbound calls – within office hours (30s)

    Free

    The inbound calls report (30s) shows the performance of inbound ...

  • Inbound calls – within queue’s opening hours

    Free

    This report gives you access to calls ...

  • Agent (Queue) Status DE

    Free

    1. Agent (Queue) Status DE Note, this report is in ...

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