{"version":"1.0","provider_name":"LeadDesk","provider_url":"https:\/\/leaddesk.com\/nl\/","author_name":"Colm O Searcoid","author_url":"https:\/\/leaddesk.com\/nl\/blog\/author\/colm\/","title":"Bioscoopketen Finnkino brengt persoonlijke klantenservice online in 2020 met chatbots","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"lvQbZ660G1\"><a href=\"https:\/\/leaddesk.com\/nl\/casestudies\/finnkino\/\">Finnkino<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/leaddesk.com\/nl\/casestudies\/finnkino\/embed\/#?secret=lvQbZ660G1\" width=\"600\" height=\"338\" title=\"&#8220;Finnkino&#8221; &#8212; LeadDesk\" data-secret=\"lvQbZ660G1\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/08\/Read-the-Case-Study-Finnkino-reduces-agent-load-by-65-percent-with-LeadDesk-Chatbot-1.png","thumbnail_width":1920,"thumbnail_height":1080,"description":"Finnkino's wachtrijen zijn met 65% verminderd nadat ze chatbots van LeadDesk inzetten in combinatie met hun live chat, waardoor klanten op de hoogte blijven en medewerkers meer tijd hebben om zich te concentreren op complexere vragen."}