{"id":52386,"date":"2021-07-15T07:59:18","date_gmt":"2021-07-15T06:59:18","guid":{"rendered":"https:\/\/leaddesk.com\/software\/personeelsbeheer\/"},"modified":"2023-04-28T07:27:07","modified_gmt":"2023-04-28T06:27:07","slug":"personeelsbeheer","status":"publish","type":"page","link":"https:\/\/leaddesk.com\/nl\/software\/personeelsbeheer\/","title":{"rendered":"Personeelsbeheer"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":50659,"parent":44922,"menu_order":165,"comment_status":"closed","ping_status":"closed","template":"page-blocks-en.php","meta":{"content-type":"","footnotes":""},"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_hero_basic","acfe_flexible_toggle":"","title":"Zorg voor duidelijkheid in uw personeelsbeheer","content":"Breng op effectieve wijze balans in uw klantenserviceteam met de LeadDesk-oplossing voor personeelsbeheer door snel werkplanningen te maken, wijzigingsverzoeken goed te keuren en zowel historische als realtime gegevens te gebruiken. ","buttons":[{"style":"primary","label":"Boek een demo","link":{"title":"","url":"\/nl\/book-a-demo\/?product=wfm","target":""}}],"style":"--blue","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"hub_quote_slider","acfe_flexible_toggle":"","title":"","unique_id":0,"quote_slides":[{"blockquote":"\"Toen we LeadDesk gingen gebruiken, kregen we zeer goede inzichten in het verkeer en klantgedrag en bovendien uitstekende controle over ons personeelsbeheer.\"","quote_author":"Anita \u00d8sterb\u00f8","job_title":"Directeur van Direktebank Sparebanken Vest","logo":40940}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"half_content_with_reversion","acfe_flexible_toggle":"","title":"Eenvoudige planning voor beheerders, nog eenvoudiger voor agenten","row":[{"image":47841,"editor":"<h3>Plan uw teamschema's in minuten<\/h3>\r\n<strong>Verspil geen tijd meer aan het plannen van diensten en werkschema's.<\/strong> LeadDesks oplossing voor personeelsbeheer maakt uw administratieve taken eenvoudig en snel.","link":""},{"image":47821,"editor":"<h3>Agenten helpen met de planning van het schema<\/h3>\r\nUw agenten kunnen hun beschikbaarheid melden en verandering in hun diensten aanvragen zonder gedoe met eindeloze administratie. 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","button_1_text":"Boek een demo","button_1_link":{"title":"","url":"\/nl\/book-a-demo\/?product=wfm","target":""},"button_2_text":"","button_2_link":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"half_content_with_reversion","acfe_flexible_toggle":"","title":"Voorspel wat uw service nodig heeft met machine learning","row":[{"image":47801,"editor":"<h3>Vermijd inactiviteit en onderbezetting<\/h3>\r\nDefinieer SLA's in de LeadDesk-oplossing voor personeelsbeheer en laat <strong>uw vereiste bezettingsgraad voorspellen op basis van historische gegevens, inclusief seizoensgebonden veranderingen.<\/strong> Realtime gegevensmonitoring detecteert afwijkingen zodat u de baas blijft over uw Service Level Agreements.","link":""},{"image":47861,"editor":"<h3>Lever altijd deskundige klantenservice<\/h3>\r\nZorg dat uw meest gekwalificeerde agenten beschikbaar zijn met <strong>een planning op basis van vaardigheden.<\/strong> Laat een klant niet wachten tot morgen omdat u vandaag geen expert beschikbaar hebt. Help uw klanten nu verder.","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"dark","title":"Mogelijk gemaakt door Calabrio","text":"LeadDesk heeft de handen ineengeslagen met Calabrio om u een toonaangevende oplossing voor personeelsbeheer te bieden die is afgestemd op wat contactcenters van nu nodig hebben. ","button_1_text":"Boek een demo","button_1_link":{"title":"","url":"\/nl\/book-a-demo\/?product=wfm","target":""},"button_2_text":"Lees meer over Calabrio","button_2_link":{"title":"","url":"https:\/\/www.calabrio.com\/products\/workforce-management\/","target":"_blank"},"unique_css_name":"","custom_css":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Personeelsbeheer voor contactcenters met software van LeadDesk<\/title>\n<meta name=\"description\" content=\"Leid uw klantenserviceteam naar onge\u00ebvenaarde resultaten met effectieve, gebruiksvriendelijke software voor personeelsbeheer in de cloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/nl\/software\/personeelsbeheer\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" 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