{"id":44939,"date":"2019-08-28T15:31:50","date_gmt":"2019-08-28T12:31:50","guid":{"rendered":"https:\/\/leaddesk.com\/reporting\/"},"modified":"2023-04-26T14:47:27","modified_gmt":"2023-04-26T13:47:27","slug":"rapportering","status":"publish","type":"page","link":"https:\/\/leaddesk.com\/no\/rapportering\/","title":{"rendered":"Rapportering"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":50765,"parent":0,"menu_order":199,"comment_status":"closed","ping_status":"closed","template":"page-blocks-en.php","meta":{"content-type":"","footnotes":""},"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_hero_basic","acfe_flexible_toggle":"","title":"Ulike organisasjoner har ulike rapporteringsbehov.","content":"Med rapporteringsverkt\u00f8y fra LeadDesk kan vi hjelpe dere uansett hva slags rapporter dere trenger \u2013 fra superenkle, forh\u00e5ndsbygde rapporter til mer krevende, tilpassede rapporter.","buttons":null,"style":"--blue","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_editor_wysiwyg","acfe_flexible_toggle":"","text-content":"\"the \r\n

<\/h3> \r\n

Basisrapportering (inkludert)<\/h3> \r\nForh\u00e5ndsbygde rapporter er rapportmalene dere finner i LeadDesk. Spesialtilpasning er viktig for \u00e5 f\u00e5 best mulig utbytte av rapporteringen, men noen grunnleggende beregninger er alltid nyttig. Forh\u00e5ndsbygde rapporter er velegnet for grunnleggende rapporteringsbehov \u2013 de sparer tid og er enkle \u00e5 bruke. \r\n \r\nVi har gjort v\u00e5rt beste for \u00e5 utvikle forh\u00e5ndsbygde rapporter som passer for de fleste kunder. N\u00e5r dere kombinerer det brukervennlige grensesnittet med disse ferdige malene, blir rapportering raskt og enkelt. Vi tilbyr allerede over 20 ferdige maler som dere kan bruke ved behov eller som dere kan tilpasse \u2013 og flere blir hele tiden lagt til. Bestill en r\u00e5dgivningstime<\/a> <\/strong>med en av ekspertene v\u00e5re for \u00e5 l\u00e6re mer. \r\n

Interaktivt tilpasningsbart rapporteringsverkt\u00f8y (inkludert)<\/h3> \r\nMed LeadDesks tilpasningsbare rapporteringsverkt\u00f8y er det enkelt \u00e5 tilpasse rapportene. Lag rapporter som inneholder beregningene dere \u00f8nsker, uten un\u00f8dvendig informasjon, og tilpass rekkef\u00f8lgen som informasjonen presenteres i. Etter at rapporten er laget, finner dere den sammen med de ferdige malene. Det tilpasningsbare rapporteringsverkt\u00f8yet er utmerket for \u00e5 mikse og matche n\u00f8yaktig det dere trenger av grunnleggende beregninger. Dere kan ogs\u00e5 stille inn at dere skal f\u00e5 tilsendt rapportene jevnlig p\u00e5 e-post. \r\n

Advanced editor (LeadApp Store)<\/h3> \r\nLeadDesk Analytics er et nytt verkt\u00f8y for \u00e5 lage avanserte komplekse rapporter p\u00e5 en enkel m\u00e5te uten at man trenger spesialkunnskap om koding. F\u00e5 dypere innblikk i LeadDesks rapporteringsdatabase, utforsk diagrammer og skriv SQL-foresp\u00f8rsler med det intuitive og moderne analyseverkt\u00f8yet og query editor. Dere kan lage og visualisere lettleste rapporter, widgets og minirapporter og bygge interaktive dashbord. Med det nye rapporteringsverkt\u00f8yet er det enkelt \u00e5 utforske, analysere og dele data for \u00e5 ta datadrevne beslutninger. \r\n

Spesialtilpassede rapporter (LeadDesk Professional Services)<\/h3> \r\nN\u00e5r dere har mer krevende rapporteringsbehov, kan vi spesialtilpasse rapportene for dere. Uansett hva dere trenger i rapporten, ordner vi det. Med denne tilpasningsmuligheten kan vi beregne dataen i tr\u00e5d med deres \u00f8nsker og forretningsbehov. Kanskje \u00f8nsker dere at visningen av gjennomsnittlig ventetid for agentene ogs\u00e5 skal vise ringetiden? Eller kanskje dere \u00f8nsker \u00e5 sortere \u00e5rsakene til at samtalen avsluttes, basert p\u00e5 k\u00f8? \r\n \r\nAlle spesialtilpassede rapporter kan innstilles slik at de sendes til foretrukket e-postadresse p\u00e5 \u00f8nsket tidspunkt. Dette er et supert alternativ for \u00e5 lage rapporter som er perfekt tilpasset behovene. \r\n

BI-verkt\u00f8y hos kunden (kj\u00f8rer p\u00e5 replika-databasen)<\/h3> \r\nKonsolidering av data er selve essensen i vellykket rapporteringspraksis. For \u00e5 kunne bruke og kombinere data fra LeadDesk med data fra den \u00f8vrige driften, tilbyr vi en replika-server. \r\n \r\nLeadDesk Replica Server er et duplikat av alle data i kontaktsenterprogramvaren og har to form\u00e5l: \r\n
    \r\n \t
  • Dere kan bygge egne, spesialtilpassede rapporter.<\/li> \r\n \t
  • Dere kan integrere kontaktsenterdataen med andre systemer, som CRM- og Business Intelligence (BI)-verkt\u00f8y.<\/li> \r\n<\/ul>","text-script":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"secondary","title":"Vil du h\u00f8re mer?","text":"Les mer om kontaktsenterprogramvare-rapportering p\u00e5 bloggen v\u00e5r eller kontakt oss hvis du har sp\u00f8rsm\u00e5l","button_1_text":"Les mer","button_1_link":{"title":"","url":"\/reporting-best-practices-contact-centers\/","target":""},"button_2_text":"Avtal demo","button_2_link":{"title":"","url":"https:\/\/leaddesk.com\/no\/book-a-demo\/","target":""},"unique_css_name":"","custom_css":""}]},"yoast_head":"\nLeadDesk Reporting \u2013 F\u00e5 mest mulig ut av dataene fra callsenteret<\/title>\n<meta name=\"description\" content=\"LeadDesks rapporteringsverkt\u00f8y er bygget for ulike behov for \u00e5 s\u00f8rge for at dere f\u00e5r dataen dere trenger.\" \/>\n<meta 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