{"id":46906,"date":"2020-12-03T19:43:01","date_gmt":"2020-12-03T18:43:01","guid":{"rendered":"https:\/\/leaddesk.com\/blog\/sparebank-1-renews-the-agreement-with-leaddesk-for-four-new-years\/"},"modified":"2022-10-12T15:41:41","modified_gmt":"2022-10-12T14:41:41","slug":"sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar","status":"publish","type":"post","link":"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/","title":{"rendered":"SpareBank 1 fornyer samarbeidsavtale med LeadDesk for fire nye \u00e5r!"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>LeadDesk er stolte og glade over \u00e5 kunne meddele at SpareBank 1, den 1. desember har inng\u00e5tt en avtale om videre samarbeid for fire nye \u00e5r. Det er spesielt hyggelig \u00e5 dele dette i en uke hvor Loxysoft har sl\u00e5tt seg sammen med LeadDesk, og den nye markedsposisjonen dette medf\u00f8rer. Denne nyheten ble sluppet 30. november 2020, helt i siste innspurt av forhandlingen.<\/p>\n","protected":false},"author":32,"featured_media":45886,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2364],"tags":[2460],"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_subhero","acfe_flexible_toggle":false,"title":"SpareBank 1 fornyer samarbeidsavtale med LeadDesk for fire nye \u00e5r!","content":"","subhero_image":45886,"buttons":null,"style":"--blue","subhero_tags":false,"subhero_readtime":false,"reading_time":"2","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_editor_wysiwyg","acfe_flexible_toggle":false,"text-content":"LeadDesk er stolte og glade over \u00e5 kunne meddele at SpareBank 1, den 1. desember har inng\u00e5tt en avtale om videre samarbeid for fire nye \u00e5r.\r\n<blockquote>\"Dette er en tillitserkl\u00e6ring vi setter stor pris p\u00e5, og vi tar ydmykt imot ansvaret som legges p\u00e5 oss. Jeg er stolt over den innsatsen mine kolleger gj\u00f8r for \u00e5 levere stabile og gode l\u00f8sninger til kundene v\u00e5re. Det er deres unike fagkompetanse og personlige dialog med kunden, som er den viktigste \u00e5rsaken til at vi beholder kundene \u00e5r etter \u00e5r. N\u00e5 ser vi frem mot \u00e5 fortsette det gode forholdet vi har med SpareBank 1 og vi har store planer for videreutvikling av leveransen i fellesskap\"-\u00a0 Silje Abrahamsen, Director Enterprise sales i LeadDesk.<\/blockquote>\r\n<h2>En god kunde i lang tid<\/h2>\r\nSpareBank 1 har v\u00e6rt kunde av Loxysoft (som n\u00e5 er LeadDesk) siden 2002. Samarbeidet startet med leveranse av kontofonl\u00f8sning og fra 2010 ogs\u00e5 multikanals kontaktsenter. Over de siste ti \u00e5rene har omfanget av leveransen \u00f8kt med flere banker og agenter, og det er levert nye integrasjoner, skredders\u00f8m, og WFM l\u00f8sninger. SpareBank 1 bruker LeadDesk kontaktsenterl\u00f8sning ICC (Inbund Contact Center) med Microsoft Dynamics 365 integrasjonsmodul og ProScheduler bemanningsplanlegging.\r\n\r\nSpareBank 1 Utvikling DA er avtaleeier, mens det er regionsbankene SpareBank 1 SR-Bank, SpareBank 1 SMN, SpareBank 1 Nord-Norge, SpareBank 1 \u00d8stlandet og SpareBank 1 Kundesenter, som er leveransemottakere i avtalen med LeadDesk.\r\n\r\nAvtalen har en total verdi p\u00e5 MNOK 15 over fire \u00e5r.\r\n\r\n<img class=\"alignnone wp-image-28805\" src=\"https:\/\/leaddesk.com\/no\/wp-content\/uploads\/sites\/15\/2021\/03\/thumbnail-2-300x254.png\" alt=\"\" width=\"319\" height=\"270\" \/>\r\n<h2>Mye \u00e5 se frem til<\/h2>\r\nDet er spesielt hyggelig \u00e5 dele dette i en uke hvor Loxysoft har sl\u00e5tt seg sammen med LeadDesk, og den nye markedsposisjonen dette medf\u00f8rer. Denne nyheten ble sluppet 30. november 2020, helt i siste innspurt av forhandlingen.\r\n<blockquote>\"At SpareBank 1 ogs\u00e5 ser dette som et fortrinn for samarbeidet videre, og har tillit til sammensl\u00e5ingen og den nye selskapsstrukturen, er en viktig bekreftelse for oss. Vi har mye \u00e5 glede oss til og fremtiden ser lys ut for oss og v\u00e5re kunder!\u00bb - Silje Abrahamsen.<\/blockquote>","text-script":"","unique_css_name":"","custom_css":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SpareBank 1 fornyer samarbeidsavtale med LeadDesk for fire nye \u00e5r! - LeadDesk<\/title>\n<meta name=\"description\" content=\"LeadDesk er stolte og glade over \u00e5 kunne meddele at SpareBank 1, den 1. desember har inng\u00e5tt en avtale om videre samarbeid for fire nye \u00e5r.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SpareBank 1 renews agreement with LeadDesk for four new years!\" \/>\n<meta property=\"og:description\" content=\"We are proud and pleased to announce that SpareBank 1, on December 1st, has entered into an agreement for further cooperation for four new years!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-03T18:43:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-12T14:41:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2021\/03\/Happy.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1122\" \/>\n\t<meta property=\"og:image:height\" content=\"1122\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Colm O Searcoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"SpareBank 1 renews agreement with LeadDesk for four new years!\" \/>\n<meta name=\"twitter:description\" content=\"We are proud and pleased to announce that SpareBank 1, on December 1st, has entered into an agreement for further cooperation for four new years!\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2021\/01\/new-chapter.png\" \/>\n<meta name=\"twitter:creator\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:label1\" content=\"Skrevet av\" \/>\n\t<meta name=\"twitter:data1\" content=\"Colm O Searcoid\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\"},\"author\":{\"name\":\"Colm O Searcoid\",\"@id\":\"https:\/\/leaddesk.com\/no\/#\/schema\/person\/8c8e8ace1aa43f7c4674f3ab99497e7d\"},\"headline\":\"SpareBank 1 fornyer samarbeidsavtale med LeadDesk for fire nye \u00e5r!\",\"datePublished\":\"2020-12-03T18:43:01+00:00\",\"dateModified\":\"2022-10-12T14:41:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\"},\"wordCount\":9,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/no\/#organization\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-5.png\",\"keywords\":[\"EN Blog Posts\"],\"articleSection\":[\"Industry News\"],\"inLanguage\":\"nb-NO\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\",\"url\":\"https:\/\/leaddesk.com\/no\/blog\/sparebank-1-fornyer-samarbeidsavtale-med-leaddesk-for-fire-nye-ar\/\",\"name\":\"SpareBank 1 fornyer samarbeidsavtale med LeadDesk for fire nye \u00e5r! 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