{"id":52445,"date":"2022-11-16T09:55:27","date_gmt":"2022-11-16T07:55:27","guid":{"rendered":"https:\/\/leaddesk.com\/chatbot-de-ia\/"},"modified":"2023-07-12T13:47:42","modified_gmt":"2023-07-12T12:47:42","slug":"chatbot-de-ia","status":"publish","type":"page","link":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/","title":{"rendered":"Chatbot de IA"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":50582,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blocks-en.php","meta":{"content-type":"","footnotes":""},"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_subhero","acfe_flexible_toggle":"","title":"Atenda todos os clientes. E n\u00e3o apenas alguns.","content":"Resolva at\u00e9 90% dos pedidos de clientes automaticamente com o chatbot de IA. Elimine perguntas frequentes da sua linha de apoio e ofere\u00e7a um servi\u00e7o mais r\u00e1pido e especializado aos seus clientes.","subhero_image":46567,"buttons":[{"style":"primary","label":"Agende uma demonstra\u00e7\u00e3o de 20 minutos","link":{"title":"","url":"#bookdemo","target":""}}],"style":"--purple","subhero_tags":true,"subhero_readtime":true,"reading_time":1,"title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"logoreference_block","acfe_flexible_toggle":"","title":"Com a confian\u00e7a de:","items":[{"image":49269,"size":"70"},{"image":49279,"size":"70"},{"image":49289,"size":"70"},{"image":49299,"size":"70"},{"image":49309,"size":"70"}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_image_and_four_columns_section","acfe_flexible_toggle":"","image":null,"title":"Um apoio ao cliente mais inteligente com os chatbots de intelig\u00eancia artificial","text":"","left_button_title":"","left_button_link":"","right_button_title":"","right_button_link":"","columns":[{"title":"Multiplique a produtividade","text":"Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Ofere\u00e7a tempo aos seus agentes para resolverem situa\u00e7\u00f5es mais complexas e melhore a experi\u00eancia dos seus clientes.","link_text":"","link":""},{"title":"Encurte as filas","text":"Diminua os tempos de resposta e de resolu\u00e7\u00e3o. Elimine at\u00e9 65% do tempo de espera dos clientes atrav\u00e9s do chat ao vivo.","link_text":"","link":""},{"title":"Atenda 3x mais clientes","text":"Os chatbots fornecem apoio 24 horas por dia, 7 dias por semana, com tempos de resposta imediatos. Ofere\u00e7a mais respostas a mais clientes, durante todo o dia, todos os dias.","link_text":"","link":""},{"title":"Agentes mais felizes","text":"Reduza as intera\u00e7\u00f5es aborrecidas e repetitivas, dando aos seus agentes um trabalho com mais significado. ","link_text":"","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"half_content_with_reversion","acfe_flexible_toggle":"","title":"","row":[{"image":47816,"editor":"h3>Transferir para um agente ao vivo sempre que necess\u00e1rio\r\n\r\nOs agentes podem retomar a conversa com o cliente a partir de onde o chatbot terminou, com todas as informa\u00e7\u00f5es da conversa exibidas no ecr\u00e3. Os agentes podem, ainda, visualizar o hist\u00f3rico das intera\u00e7\u00f5es com o cliente de forma a poderem fornecer um apoio ainda mais personalizado.<\/strong>","link":""},{"image":47836,"editor":"

Uma IA inteligente reconhece o que os clientes pretendem, mesmo com erros ortogr\u00e1ficos<\/h3>\r\nRecorrendo a uma IA personalizada que utiliza NLP e NLU para compreender as inten\u00e7\u00f5es dos clientes, <\/strong>o chatbot sugere perguntas para aprender as respetivas respostas na interface chatbot studio e assimila, de forma instant\u00e2nea, sin\u00f3nimos e partes de frases.","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"secondary","title":"Os clientes da LeadDesk obt\u00eam geralmente retorno do investimento realizado no chatbot de IA no per\u00edodo de 3 meses.","text":"","button_1_text":"Obtenha uma previs\u00e3o de ROI com o chatbot","button_1_link":{"title":"","url":"#bookdemo","target":""},"button_2_text":"","button_2_link":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"half_content_with_reversion","acfe_flexible_toggle":"","title":"","row":[{"image":47846,"editor":"h3>Realize automaticamente a\u00e7\u00f5es tais como a atualiza\u00e7\u00e3o de subscri\u00e7\u00f5es\r\n\r\nA automatiza\u00e7\u00e3o robotizada de processos significa que o chatbot de IA pode ser ligado aos seus outros sistemas, tais como invent\u00e1rio, dados de entrega ou CRM, e executar a\u00e7\u00f5es baseadas em conversas. Os clientes podem assim completar as tarefas comuns, tais como atualiza\u00e7\u00f5es de entregas, sem a assist\u00eancia de um agente. <\/strong>","link":""},{"image":47826,"editor":"

N\u00e3o requer compet\u00eancias t\u00e9cnicas<\/h3>\r\nConstrua o seu primeiro chatbot de IA ap\u00f3s uma forma\u00e7\u00e3o de 2 horas.<\/strong> Os agentes do apoio ao cliente podem manter a aprendizagem do chatbot atrav\u00e9s da interface chatbot studio, f\u00e1cil de utilizar. N\u00e3o \u00e9 necess\u00e1ria a exist\u00eancia de um departamento de TI para essa tarefa \u2013 todo o trabalho t\u00e9cnico \u00e9 realizado pelos engenheiros da LeadDesk.","link":""}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"three_case_studies","acfe_flexible_toggle":"","title":"Ajudar as equipas do apoio ao cliente na Europa","category":[2161]},{"acf_fc_layout":"digits_section","acfe_flexible_toggle":"","title":"","items":[{"title":"Disponibilidade 24\/7","subtitle":"no apoio ao cliente"},{"title":"330 horas poupadas","subtitle":"por m\u00eas"},{"title":"Tempo de espera dos clientes","subtitle":"65% mais curto"}],"unique_css_name":"","custom_css":""},{"acf_fc_layout":"single_form","acfe_flexible_toggle":"","section_id":"bookdemo","title":"Book a Demo","form":"[hubspot type=\"form\" portal=\"371850\" id=\"37075b8b-a23b-4e7a-adbc-2958e6272af5\"]","form_script":"","another_form":"","another_form_script":"","privacy_policy":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"all_features_subcategories","acfe_flexible_toggle":"","title":"Todas as funcionalidades do chatbot","category":[2154],"categories_group":[{"title":"Tecnologia de IA","tags":[2155]},{"title":"Gest\u00e3o eficiente do chatbot","tags":[2156]},{"title":"Poupa tempo","tags":[2157]},{"title":"Reporting","tags":[208]},{"title":"Outras integra\u00e7\u00f5es","tags":[2158]},{"title":"Seguran\u00e7a\/fiabilidade\/conformidade","tags":[209]},{"title":"Outro","tags":[210]}]}]},"yoast_head":"\nChatbot de IA - LeadDesk<\/title>\n<meta name=\"description\" content=\"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot de IA\" \/>\n<meta property=\"og:description\" content=\"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-12T12:47:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/\",\"url\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/\",\"name\":\"Chatbot de IA - LeadDesk\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png\",\"datePublished\":\"2022-11-16T07:55:27+00:00\",\"dateModified\":\"2023-07-12T12:47:42+00:00\",\"description\":\"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.\",\"breadcrumb\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/leaddesk.com\/pt-pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Chatbot de IA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#website\",\"url\":\"https:\/\/leaddesk.com\/pt-pt\/\",\"name\":\"LeadDesk\",\"description\":\"Contact Center Software for Sales and Customer Service\",\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/leaddesk.com\/pt-pt\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#organization\",\"name\":\"LeadDesk\",\"url\":\"https:\/\/leaddesk.com\/pt-pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"width\":2400,\"height\":2400,\"caption\":\"LeadDesk\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/pt-pt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/leaddesk\/\",\"https:\/\/x.com\/leaddesk\",\"https:\/\/www.instagram.com\/leaddesk\/\",\"https:\/\/linkedin.com\/company\/2365022\/\",\"https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Chatbot de IA - LeadDesk","description":"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/","og_locale":"pt_PT","og_type":"article","og_title":"Chatbot de IA","og_description":"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.","og_url":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/","og_site_name":"LeadDesk","article_publisher":"https:\/\/www.facebook.com\/leaddesk\/","article_modified_time":"2023-07-12T12:47:42+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@leaddesk","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/","url":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/","name":"Chatbot de IA - LeadDesk","isPartOf":{"@id":"https:\/\/leaddesk.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage"},"image":{"@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage"},"thumbnailUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png","datePublished":"2022-11-16T07:55:27+00:00","dateModified":"2023-07-12T12:47:42+00:00","description":"Desvie at\u00e9 90% dos problemas dos clientes para o chat. Poupe 330 horas por m\u00eas em servi\u00e7o de apoio ao cliente. Chatbot de IA da LeadDesk \u2013 inteligente e simples de usar.","breadcrumb":{"@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#primaryimage","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/01\/LeadDesk-AI-chatbots.png","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/leaddesk.com\/pt-pt\/chatbot-de-ia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/leaddesk.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"Chatbot de IA"}]},{"@type":"WebSite","@id":"https:\/\/leaddesk.com\/pt-pt\/#website","url":"https:\/\/leaddesk.com\/pt-pt\/","name":"LeadDesk","description":"Contact Center Software for Sales and Customer Service","publisher":{"@id":"https:\/\/leaddesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leaddesk.com\/pt-pt\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/leaddesk.com\/pt-pt\/#organization","name":"LeadDesk","url":"https:\/\/leaddesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/leaddesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","width":2400,"height":2400,"caption":"LeadDesk"},"image":{"@id":"https:\/\/leaddesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/leaddesk\/","https:\/\/x.com\/leaddesk","https:\/\/www.instagram.com\/leaddesk\/","https:\/\/linkedin.com\/company\/2365022\/","https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw"]}]}},"_links":{"self":[{"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/52445"}],"collection":[{"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=52445"}],"version-history":[{"count":0,"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/52445\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/media\/50582"}],"wp:attachment":[{"href":"https:\/\/leaddesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=52445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}