{"id":44691,"date":"2019-08-28T15:31:50","date_gmt":"2019-08-28T12:31:50","guid":{"rendered":"https:\/\/leaddesk.com\/reporting\/"},"modified":"2023-04-26T14:48:21","modified_gmt":"2023-04-26T13:48:21","slug":"rapportering","status":"publish","type":"page","link":"https:\/\/leaddesk.com\/sv\/rapportering\/","title":{"rendered":"Rapportering"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":32,"featured_media":50768,"parent":0,"menu_order":199,"comment_status":"closed","ping_status":"closed","template":"page-blocks-en.php","meta":{"content-type":"","footnotes":""},"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_hero_basic","acfe_flexible_toggle":"","title":"Olika organisationer har olika rapporteringsbehov.","content":"Med LeadDesks rapporteringsfunktioner kan vi hj\u00e4lpa er med alla rapporteringsbehov \u2013 fr\u00e5n enkla, f\u00e4rdiga rapporter till komplexa, anpassade rapporter.","buttons":null,"style":"--blue","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_editor_wysiwyg","acfe_flexible_toggle":"","text-content":"<img class=\"wp-image-29070 aligncenter\" src=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/10\/reporting-infographics-sv.png\" alt=\"de olika rapporteringsverktygen i LeadDesk\" width=\"1099\" height=\"592\" \/>\r\n<h3><\/h3>\r\n<h3>Grundl\u00e4ggande rapportering (ing\u00e5r)<\/h3>\r\nNi hittar f\u00e4rdiga rapportmallar i LeadDesk som kan anv\u00e4ndas direkt. \u00c4ven om det \u00e4r viktigt att g\u00f6ra \u00e4ndringar f\u00f6r att f\u00e5 ut mer av rapporteringen s\u00e5 \u00e4r det alltid bra att utg\u00e5 fr\u00e5n grundl\u00e4ggande m\u00e4tv\u00e4rden. F\u00e4rdiga rapporter \u00e4r en bra utg\u00e5ngspunkt d\u00e5 de sparar tid och \u00e4r enkla att anv\u00e4nda.\r\n\r\nVi har gjort v\u00e5rt b\u00e4sta f\u00f6r att skapa f\u00e4rdiga rapporter som kan gynna de flesta av v\u00e5ra kunder. N\u00e4r ni kombinerar v\u00e5rt anv\u00e4ndarv\u00e4nliga gr\u00e4nssnitt med de f\u00e4rdiga mallarna blir rapportering busenkelt. Vi erbjuder redan \u00f6ver 20 f\u00e4rdiga mallar som ni kan anv\u00e4nda n\u00e4r ni beh\u00f6ver dem eller schemal\u00e4gga som en del av era fortl\u00f6pande analyser. Det kommer \u00e4ven ut nya f\u00e4rdiga rapporter regelbundet.\r\n<strong><a href=\"https:\/\/leaddesk.com\/sv\/book-a-demo\/\">Boka en konsultation<\/a> <\/strong>med en av v\u00e5ra experter om du vill veta mer.\r\n<h3>Interaktivt anpassat rapporteringsverktyg (ing\u00e5r)<\/h3>\r\nMed LeadDesks anpassade rapporteringsverktyg kan ni enkelt anpassa era rapporter. Skapa rapporter som inneh\u00e5ller statistiken ni beh\u00f6ver och s\u00e5lla bort on\u00f6dig information s\u00e5 att rapporten blir l\u00e4ttare att l\u00e4sa av. N\u00e4r ni har skapat rapporten hittar ni den tillsammans med de f\u00e4rdiga mallarna. Det anpassade rapporteringsverktyget \u00e4r bra n\u00e4r ni vill blanda olika omr\u00e5den och f\u00e5 fram exakt det som \u00e4r relevant f\u00f6r ert kontaktcenter. Ni kan ocks\u00e5 schemal\u00e4gga rapporter s\u00e5 att de skickas till olika e-postadresser enligt intervall som passar er.\r\n<h3>Avancerad redigerare (LeadApp-butiken)<\/h3>\r\nLeadDesk Analytics \u00e4r ett nytt verktyg f\u00f6r att bygga avancerade och komplexa rapporter utan att anv\u00e4nda kodning. F\u00e5 en djupare tillg\u00e5ng till rapporteringsdatabasen i LeadDesk, utforska scheman och skriv SQL-anrop med intuitiva och moderna analysverktyg och anropsredigeraren. Ni kan skapa och visualisera rapporter och minirapporter som \u00e4r enkla att avl\u00e4sa och bygga upp interaktiva \u00f6versikter. Med v\u00e5rt nya rapporteringsverktyg kan ni utforska, analysera och dela era data enklare f\u00f6r att fatta datadrivna beslut.\r\n<h3>Utveckling av anpassade rapporter (LeadDesk Professional Services<\/h3>\r\nN\u00e4r ni har komplexare rapporteringsbehov kan vi anpassa rapporterna \u00e5t er. Oavsett vad ni beh\u00f6ver i era rapporter s\u00e5 l\u00f6ser vi det. Med det h\u00e4r anpassningsalternativet kan vi ber\u00e4kna data enligt era \u00f6nskem\u00e5l och verksamhetens behov. Ni kanske vill se den genomsnittliga v\u00e4ntetiden f\u00f6r agenter, inklusive samtalstid? Eller s\u00e5 vill ni kanske sortera orsaker till avslutade samtal efter k\u00f6er?\r\n\r\nAlla anpassade best\u00e4llningsrapporter kan schemal\u00e4ggas s\u00e5 att de levereras till en e-postadress n\u00e4r det passar er. Detta \u00e4r ett bra alternativ n\u00e4r ni vill skapa rapporter som matchar er verksamhet.\r\n<h3>Kundens BI-verktyg (k\u00f6rs p\u00e5 en kopia av DB)<\/h3>\r\nSammanst\u00e4llning av data \u00e4r grunden inom all rapportering. F\u00f6r att ni ska kunna anv\u00e4nda och kombinera data fr\u00e5n LeadDesk med data fr\u00e5n andra verksamheter erbjuder vi m\u00f6jligheten att skapa en serverkopia.\r\n\r\nLeadDesks serverkopia \u00e4r en duplicering av alla data fr\u00e5n er programvara f\u00f6r kontaktcenter, och den har tv\u00e5 syften:\r\n<ul>\r\n \t<li>Ni kan bygga era egna anpassade rapporter.<\/li>\r\n \t<li>Ni kan integrera kontaktcenterdata med andra system, som CRM och Business Intelligence-verktyg (BI).<\/li>\r\n<\/ul>","text-script":"","unique_css_name":"","custom_css":""},{"acf_fc_layout":"centered_text_block","acfe_flexible_toggle":"","style_css":"secondary","title":"Vill du veta mer?","text":"L\u00e4s mer om rapportering i programvara f\u00f6r kontaktcenter p\u00e5 v\u00e5r blogg, eller kontakta oss om du har n\u00e5gra fr\u00e5gor.","button_1_text":"L\u00e4s mer","button_1_link":{"title":"","url":"\/reporting-best-practices-contact-centers\/","target":""},"button_2_text":"Boka en demo","button_2_link":{"title":"","url":"https:\/\/leaddesk.com\/sv\/book-a-demo\/","target":""},"unique_css_name":"","custom_css":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rapportering i LeadDesk \u2013 f\u00e5r ut mer av era callcenterdata<\/title>\n<meta name=\"description\" content=\"LeadDesks rapporteringsfunktioner har utformats f\u00f6r olika behov s\u00e5 att ni alltid ska ha tillg\u00e5ng till de data ni beh\u00f6ver.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/sv\/rapportering\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rapportering\" \/>\n<meta property=\"og:description\" content=\"LeadDesks rapporteringsfunktioner 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