{"id":45385,"date":"2020-02-12T09:22:44","date_gmt":"2020-02-12T08:22:44","guid":{"rendered":"https:\/\/leaddesk.com\/blog\/how-a-virtual-contact-center-solution-can-transform-your-business\/"},"modified":"2022-10-11T11:19:00","modified_gmt":"2022-10-11T10:19:00","slug":"virtuellt-contact-center-kan-forandra-arbetet","status":"publish","type":"post","link":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/","title":{"rendered":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243;][et_pb_row][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar. Med ett virtuellt kontaktcenter kan dina agenter eller s\u00e4ljare koppla upp sig fr\u00e5n vart som helst. I denna blogpost kommer du att l\u00e4ra dig hur du kan f\u00f6rb\u00e4ttra dina aff\u00e4rer med ett virtuellt kontaktcenter.<\/p>\n","protected":false},"author":15,"featured_media":45869,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2243],"tags":[2235],"acf":{"blocks_en_new":[{"acf_fc_layout":"hub_subhero","acfe_flexible_toggle":false,"title":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta","content":"","subhero_image":45869,"buttons":null,"style":"--blue","subhero_tags":false,"subhero_readtime":false,"reading_time":"5","title_html":"h1","unique_css_name":"","custom_css":""},{"acf_fc_layout":"text_editor_wysiwyg","acfe_flexible_toggle":false,"text-content":"<em>Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar. Med ett virtuellt kontaktcenter kan dina agenter eller s\u00e4ljare koppla upp sig fr\u00e5n vart som helst. I denna blogpost kommer du att l\u00e4ra dig hur du kan f\u00f6rb\u00e4ttra dina aff\u00e4rer med ett virtuellt kontaktcenter.<\/em>\r\n<h2>Vilka har nytta av ett virtuellt kontaktcenter?<\/h2>\r\n<ul>\r\n \t<li style=\"text-align: left;\">Outbound, n\u00e4r ditt team anv\u00e4nder mjukvaran f\u00f6r att boka m\u00f6ten, genomf\u00f6ra unders\u00f6kningar eller s\u00e4ljer produkter eller tj\u00e4nster<\/li>\r\n \t<li style=\"text-align: left;\">Telesales, n\u00e4r ditt s\u00e4ljteam med aggressiv marknadsf\u00f6ring bearbetar en m\u00e5lgrupp och s\u00e4ljer era produkter eller tj\u00e4nster<\/li>\r\n \t<li style=\"text-align: left;\">Inbound, n\u00e4r du anv\u00e4nder callcenter f\u00f6r kundtj\u00e4nstverksamhet<\/li>\r\n \t<li style=\"text-align: left;\">Call blending \u2013 mjukvaran f\u00f6r kontaktcentret st\u00f6djer en blandning av inkommande och utg\u00e5ende samtal och fl\u00f6den. Samma personer arbetar med f\u00f6rs\u00e4ljning I kombination med kundtj\u00e4nst.<\/li>\r\n<\/ul>\r\nAtt l\u00e4mna kontorets v\u00e4ggar betyder inte att du skall ge avkall p\u00e5 kvalit\u00e9n. En <a href=\"\/se\/software\/\">bra mjukvara f\u00f6r virtuellt kontaktcenter<\/a> ger dig samma funktionalitet som traditionella mjukvaror men till en l\u00e4gre kostnad. Det spelar ingen roll om ni arbetar med <a href=\"\/se\/software\/customer-service\/\">kundtj\u00e4nst\u00e4renden<\/a> eller med <a href=\"\/se\/software\/outbound-sales\/\">f\u00f6rs\u00e4ljning<\/a> med en predictive dialer, en mjukvara f\u00f6r virtuellt kontaktcenter kommer att hj\u00e4lpa er.\r\n\r\n<img class=\"alignnone wp-image-28665\" src=\"https:\/\/leaddesk.com\/se\/wp-content\/uploads\/sites\/10\/2020\/03\/Omni-woman.png\" alt=\"\" width=\"310\" height=\"248\" \/>\r\n<h2>Huvudsakliga f\u00f6rdelar med en virtuell l\u00f6sning f\u00f6r kontaktcenter<\/h2>\r\n<h3>Tillg\u00e4ngligt 24\/7 och m\u00f6jlighet till hemagenter<\/h3>\r\nAtt finnas tillg\u00e4nglig 24\/7 \u00e4r n\u00e5got som dina internationella kunder f\u00f6rv\u00e4ntar sig av er. Att alltid finnas till hands \u00e4r n\u00e5got som B2C kunder f\u00f6rv\u00e4ntar sig, men \u00e4ven dina B2B kunder f\u00f6rv\u00e4ntar sig att kunna n\u00e5 kundtj\u00e4nst och supportfunktioner n\u00e4r behovet finns.\r\n\r\nMed en virtuell l\u00f6sning f\u00f6r kontaktcenter s\u00e5 kan du enkelt genomf\u00f6ra detta. Efter som en molnbaserad l\u00f6sning m\u00f6jligg\u00f6r arbete fr\u00e5n vart som helst i v\u00e4rlden, kan du ha kundtj\u00e4nst eller s\u00e4ljavdelningar i olika tidszoner.\r\n\r\nMed en molnbaserad l\u00f6sning kan du ocks\u00e5 l\u00e5ta dina agenter att arbeta fr\u00e5n hemmet, vilket kan g\u00f6ra det l\u00e4ttare att rekrytera fler medarbetare, <a href=\"\/se\/casestudies\/manpower-group\/\">precis som Manpower gjorde<\/a> efter att de bytte till LeadDesk.\r\n\r\nEn bra mjukvara ger ocks\u00e5 m\u00f6jlighet f\u00f6r ditt team att ansluta till andra system, s\u00e5 att tillg\u00e5ng till all relevant data finns f\u00f6r att kunna hantera alla kundcase.\r\n<h3>Multichannel kundtj\u00e4nst<\/h3>\r\nIdag betyder kundtj\u00e4nst mer \u00e4n att bara svara I telefon. Nyckeln \u00e4r att finnas tillg\u00e4nglig i alla kanaler som kunden kan t\u00e4nkas vilja kontakta dig via. D\u00e4rf\u00f6r \u00e4r Multichannel l\u00f6sningar p\u00e5 v\u00e4g att bli normen f\u00f6r virtuella kontaktcenter. Med en bra l\u00f6sning f\u00f6r kontaktcentret \u00e4r samtal, email, chat, sms och sociala media integrerade och ni kan hj\u00e4lpa era kunder i vilken kanal kunden \u00e4n v\u00e4ljer att kontakta er i. Det \u00e4r ocks\u00e5 effektivt d\u00e5 dina medarbetare inte beh\u00f6ver hoppa mellan olika system f\u00f6r att hj\u00e4lpa kunderna.\r\n<h3>Kostnadseffektivt<\/h3>\r\nEn molnbaserad l\u00f6sning f\u00f6r kontaktcenter \u00e4r ocks\u00e5 smart fr\u00e5n ett ekonomiskt perspektiv;\r\n\r\nKostnadseffektivt, d\u00e5 det inte kr\u00e4vs n\u00e5gra installationskostnader. Ni kommer ocks\u00e5 att spara pengar genom att ta bort fysiska arbetsstationer och utrustning\r\n<ul>\r\n \t<li style=\"text-align: left;\">L\u00e4tt att komma ig\u00e5ng, ingen installation och l\u00e4tt att l\u00e4ra sig<\/li>\r\n \t<li style=\"text-align: left;\">Skalbart, anpassa antalet agenter efter dina behov<\/li>\r\n \t<li style=\"text-align: left;\">S\u00e4kert, anpassa beh\u00f6righeter enkelt<\/li>\r\n \t<li style=\"text-align: left;\">Rapporter finns tillg\u00e4ngliga och genereras automatiskt<\/li>\r\n<\/ul>\r\nMed ett virtuellt kontaktcenter beh\u00f6ver du inte skapa en ny avdelning eller anst\u00e4lla nya personer. Allt du beh\u00f6ver \u00e4r en bra mjukvara, internetuppkoppling och n\u00e5gon som svarar I den virtuella telefonen\r\n<h2><img class=\"alignnone wp-image-28666\" src=\"https:\/\/leaddesk.com\/se\/wp-content\/uploads\/sites\/10\/2020\/03\/form.png\" alt=\"\" width=\"269\" height=\"255\" \/><\/h2>\r\n<h2>Slutligen en snabb checklista.<\/h2>\r\nN\u00e4r du v\u00e4ljer en mjukvara f\u00f6r virtuellt kontaktcenter, se till att du f\u00e5r:\r\n<ol>\r\n \t<li><a href=\"\/se\/software\/inbound-sales-sales\/\">Multichannel funktionalitet<\/a>\u2013 samtal, email, chat, sms och sociala media integrerade<\/li>\r\n \t<li><a href=\"https:\/\/leaddesk.com\/reporting-best-practices-contact-centers\/\">Enkel<\/a> och snabb rapportering \u2013 Automatisk uppf\u00f6ljning och realtidskontroll.<\/li>\r\n \t<li><a href=\"\/se\/integrations\/\">Flexibla integrationer<\/a> \u2013 kopplingar mellan kontaktcenter mjukvaran och andra system f\u00f6r f\u00f6rs\u00e4ljning, CRM och kontaktverktyg<\/li>\r\n \t<li>S\u00e4kerhet \u2013 Din data sparas s\u00e4kert I molnbaserade servrar och ingen data sparas I agentens dator.<\/li>\r\n \t<li>Flexibilitet \u2013 inga agenter \u00e4r knutna till en specifik geografisk plats<\/li>\r\n<\/ol>","text-script":"","unique_css_name":"","custom_css":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta<\/title>\n<meta name=\"description\" content=\"Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta\" \/>\n<meta property=\"og:description\" content=\"A virtual contact center has many things in common with any other contact center, with one significant difference: The contact center agents do not need to be located in one central office. Since the agents use a virtual contact center solution to connect, they can work from wherever they are.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\" \/>\n<meta property=\"og:site_name\" content=\"LeadDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leaddesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-12T08:22:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-11T10:19:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leaddesk.com\/wp-content\/uploads\/2020\/03\/How-a-virtual-contact-center-solution-can-change-the-way-you-run-your-business.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"jepx8\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"A virtual contact center has many things in common with any other contact center, with one significant difference: The contact center agents do not need to be located in one central office. Since the agents use a virtual contact center solution to connect, they can work from wherever they are.\" \/>\n<meta name=\"twitter:creator\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:site\" content=\"@leaddesk\" \/>\n<meta name=\"twitter:label1\" content=\"Skriven av\" \/>\n\t<meta name=\"twitter:data1\" content=\"jepx8\" \/>\n\t<meta name=\"twitter:label2\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\"},\"author\":{\"name\":\"jepx8\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/f93953d3091102a75de9eaaf9ccdb2c8\"},\"headline\":\"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta\",\"datePublished\":\"2020-02-12T08:22:44+00:00\",\"dateModified\":\"2022-10-11T10:19:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\"},\"wordCount\":29,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/#organization\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png\",\"keywords\":[\"EN Blog Posts\"],\"articleSection\":[\"Outbound Sales\"],\"inLanguage\":\"sv-SE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\",\"url\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\",\"name\":\"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta\",\"isPartOf\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png\",\"datePublished\":\"2020-02-12T08:22:44+00:00\",\"dateModified\":\"2022-10-11T10:19:00+00:00\",\"description\":\"Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar.\",\"breadcrumb\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png\",\"width\":960,\"height\":960},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/leaddesk.com\/sv\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#website\",\"url\":\"https:\/\/leaddesk.com\/sv\/\",\"name\":\"LeadDesk\",\"description\":\"Contact Center Software for Sales and Customer Service\",\"publisher\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/leaddesk.com\/sv\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#organization\",\"name\":\"LeadDesk\",\"url\":\"https:\/\/leaddesk.com\/sv\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"contentUrl\":\"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png\",\"width\":2400,\"height\":2400,\"caption\":\"LeadDesk\"},\"image\":{\"@id\":\"https:\/\/leaddesk.com\/sv\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/leaddesk\/\",\"https:\/\/x.com\/leaddesk\",\"https:\/\/www.instagram.com\/leaddesk\/\",\"https:\/\/linkedin.com\/company\/2365022\/\",\"https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/f93953d3091102a75de9eaaf9ccdb2c8\",\"name\":\"jepx8\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0ab4e1dfe1745261d7e0a7e8ea8efd43?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0ab4e1dfe1745261d7e0a7e8ea8efd43?s=96&d=mm&r=g\",\"caption\":\"jepx8\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta","description":"Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/","og_locale":"sv_SE","og_type":"article","og_title":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta","og_description":"A virtual contact center has many things in common with any other contact center, with one significant difference: The contact center agents do not need to be located in one central office. Since the agents use a virtual contact center solution to connect, they can work from wherever they are.","og_url":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/","og_site_name":"LeadDesk","article_publisher":"https:\/\/www.facebook.com\/leaddesk\/","article_published_time":"2020-02-12T08:22:44+00:00","article_modified_time":"2022-10-11T10:19:00+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2020\/03\/How-a-virtual-contact-center-solution-can-change-the-way-you-run-your-business.png","type":"image\/png"}],"author":"jepx8","twitter_card":"summary_large_image","twitter_description":"A virtual contact center has many things in common with any other contact center, with one significant difference: The contact center agents do not need to be located in one central office. Since the agents use a virtual contact center solution to connect, they can work from wherever they are.","twitter_creator":"@leaddesk","twitter_site":"@leaddesk","twitter_misc":{"Skriven av":"jepx8","Ber\u00e4knad l\u00e4stid":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#article","isPartOf":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/"},"author":{"name":"jepx8","@id":"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/f93953d3091102a75de9eaaf9ccdb2c8"},"headline":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta","datePublished":"2020-02-12T08:22:44+00:00","dateModified":"2022-10-11T10:19:00+00:00","mainEntityOfPage":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/"},"wordCount":29,"commentCount":0,"publisher":{"@id":"https:\/\/leaddesk.com\/sv\/#organization"},"image":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage"},"thumbnailUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png","keywords":["EN Blog Posts"],"articleSection":["Outbound Sales"],"inLanguage":"sv-SE"},{"@type":"WebPage","@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/","url":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/","name":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta","isPartOf":{"@id":"https:\/\/leaddesk.com\/sv\/#website"},"primaryImageOfPage":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage"},"image":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage"},"thumbnailUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png","datePublished":"2020-02-12T08:22:44+00:00","dateModified":"2022-10-11T10:19:00+00:00","description":"Ett virtuellt kontaktcenter har stora likheter med alla andra kontaktcenter, men det finns en stor skillnad: dina s\u00e4ljare eller agenter beh\u00f6ver inte arbeta innanf\u00f6r kontorets v\u00e4ggar.","breadcrumb":{"@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/"]}]},{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#primaryimage","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2022\/09\/post-default-3.png","width":960,"height":960},{"@type":"BreadcrumbList","@id":"https:\/\/leaddesk.com\/sv\/blog\/virtuellt-contact-center-kan-forandra-arbetet\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/leaddesk.com\/sv\/"},{"@type":"ListItem","position":2,"name":"Hur kan ett virtuellt contact center kan f\u00f6r\u00e4ndra Ert s\u00e4tt att arbeta"}]},{"@type":"WebSite","@id":"https:\/\/leaddesk.com\/sv\/#website","url":"https:\/\/leaddesk.com\/sv\/","name":"LeadDesk","description":"Contact Center Software for Sales and Customer Service","publisher":{"@id":"https:\/\/leaddesk.com\/sv\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leaddesk.com\/sv\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/leaddesk.com\/sv\/#organization","name":"LeadDesk","url":"https:\/\/leaddesk.com\/sv\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/leaddesk.com\/sv\/#\/schema\/logo\/image\/","url":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","contentUrl":"https:\/\/leaddesk.com\/wp-content\/uploads\/2023\/07\/leaddesk_symbol_leaddesk_blue.png","width":2400,"height":2400,"caption":"LeadDesk"},"image":{"@id":"https:\/\/leaddesk.com\/sv\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/leaddesk\/","https:\/\/x.com\/leaddesk","https:\/\/www.instagram.com\/leaddesk\/","https:\/\/linkedin.com\/company\/2365022\/","https:\/\/www.youtube.com\/channel\/UCjB4SgGKs2xz80H4cQH95qw"]},{"@type":"Person","@id":"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/f93953d3091102a75de9eaaf9ccdb2c8","name":"jepx8","image":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/leaddesk.com\/sv\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0ab4e1dfe1745261d7e0a7e8ea8efd43?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0ab4e1dfe1745261d7e0a7e8ea8efd43?s=96&d=mm&r=g","caption":"jepx8"}}]}},"publishpress_future_action":{"enabled":false,"date":"2026-09-19 08:36:45","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category"},"_links":{"self":[{"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/posts\/45385"}],"collection":[{"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/comments?post=45385"}],"version-history":[{"count":0,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/posts\/45385\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/media\/45869"}],"wp:attachment":[{"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/media?parent=45385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/categories?post=45385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leaddesk.com\/sv\/wp-json\/wp\/v2\/tags?post=45385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}