Support your customers anywhere, 365 days a year.
LeadDesk is the leading omnichannel customer service software. Fill in the form to get a demo 👉
With our clear user interface, there’s no learning curve.
Empower your agents to talk and message with customers in any channel.
Never lose track of your customers and agent performance with great reporting tools.
Looking for a tool to provide personalised customer support anywhere, 365 days a year?
Look no more: LeadDesk is the leading omnichannel software for customer communication.
See the value from day one:
Connect customers with right agents
Forward customers to the best agent possible to increase the efficiency of your customer service.
Switch between channels easily
Collect calls, SMS’s, emails and instant messages to the same dialogue and provide the best customer experience.
See what’s truly going on
Always see the current situation in customer queues and adjust the queues as you like.
“Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customize, which significantly improves the efficiency of our operation.”
Satu Sekki, Customer Care Team Lead at Edenred
Why our clients choose us:
Easily add or remove features as needed to make LeadDesk serve your business needs.
Scalable cloud solution
With LeadDesk, your agents can work remotely without tricky installations.
Help available 24/7
Our friendly and knowledgeable support speaks your language and is always available.
No more guesswork: all customer’s communication history is collected in the same dialogue view.
Trusted by 1000+ organizations in 34 countries. Join industry leaders today!
“LeadDesk is vital for our growth. It is flexible, easy to integrate, and it allows us to make quick adjustments without help from developers.”
Jakob Sandelin, Controller at Media Telemarketing MTM