LeadDesk’s efficient customer service software helps you solve your customers’ problems the first time they get in touch with you.
Book a demoLeadDesk offers a fast user interface, flexible IVR and easy CRM integrations that enable an efficient customer service organisation. With intelligent call and email distribution, LeadDesk helps forward your customers to the right agent every single time.
Book a demoCollect all customer service requests in the same queues to effectively prioritize your agents work.
Blend inbound and outbound calls seamlessly to agents and improve their productivity.
Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.
A leading European credit management and solutions company Intrum wanted a close partner that could provide local support in the local language. They also needed someone able to answer the data handling and security needs of demanding financial clients. See why they chose LeadDesk.
On top of inbound sales, LeadDesk shines in calling out to the right customers and handling a massive number of customer feedback.
Explore our outbound sales solution Explore our inbound sales solution