Solve your customers’ problems the first they time get in touch with LeadDesk’s intelligent customer service solution.Book a demo
Agents have their specialties. With intelligent call and email distribution, LeadDesk helps forward your customers to the right agent every single time. LeadDesk offers a flexible IVR, easy CRM integrations and skills based routing. That’s why it enables you to run an efficient customer service organisation that results in increased customer satisfaction.Book a demo
Collect all customer service requests in the same queues to effectively prioritize your agents work.
Blend inbound and outbound calls seamlessly to agents and improve their productivity.
Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.
A leading European credit management and solutions company Intrum Justitia wanted a close partner that could provide local support in the local language. They also needed someone able to answer the data handling and security needs of demanding financial clients. See why they chose LeadDesk.