We believe that happy agents are the key to better business.
Having the right tools for effectively handling a massive number of leads and requests by connecting the right person, through the right channel, with the right solution at the right time.
That’s why we’ve developed LeadDesk. An easy to use software as a service with first-class support, it’s the secret behind turning agents into high-performing sales and customer service superstars.
The founders of LeadDesk are salespeople by trade and salespeople by nature. They got together in 2010 to revolutionize the call center industry, agent-by-agent, deal-by-deal.
They wanted to help every agent could close more deals and cases, from day one.
That’s what we do: Sales up. Costs down. First contact resolution up. Happy agents. Happy clients.
Our head office is in Kallio, Helsinki. Our office is on two floors, looking out on the old workers’ district. We have our global management, finance, marketing, development and operations teams based in Helsinki. Our Finland country office is at the same address. We also have an R&D facility in Lappeenranta, a town in the beautiful Finnish lakeland.
Find the contact information and roles of our management team.