about us

We build the software behind sales and customer service superstars

We believe that happy agents are the key to better business.

What makes agents happy?

Having the right tools for effectively handling a massive number of leads and requests by connecting the right person, through the right channel, with the right solution at the right time.

That’s why we’ve developed LeadDesk. An easy to use software as a service with first-class support, it’s the secret behind turning agents into high-performing sales and customer service superstars.

Our history

The founders of LeadDesk are salespeople by trade and salespeople by nature. They got together in 2010 to revolutionize the call center industry, agent-by-agent, deal-by-deal.

They wanted to help every agent could close more deals and cases, from day one.

That’s what we do: Sales up. Costs down. First contact resolution up. Happy agents. Happy clients.

LeadDesk in numbers

6,000
agents using LeadDesk
6 million
calls per week
6
local offices
70+
employees

Our head office is in Kallio, Helsinki. Our office is on two floors, looking out on the old workers’ district. We have our global management, finance, marketing, development and operations teams based in Helsinki. Our Finland country office is at the same address. We also have an R&D facility in Lappeenranta, a town in the beautiful Finnish lakeland.

The LeadDesk Management Team

Find the contact information and roles of our management team.

Olli Nokso-Koivisto
CEO
Phone

+358 (0) 440 665 765

Email

ceo@leaddesk.com

Toni Laturi
Head of Product
Phone

+358 40 739 5234

Email

toni.laturi@leaddesk.com

Timo Kättö
VP of Sales
Phone

+358 50 506 74 26

Email

timo.katto@leaddesk.com

Jarno Tenni
Head of Engineering
Phone

+358 40 486 5802

Email

jarno.tenni@leaddesk.com

Valtteri Komulainen
Head of Operations
Phone

+358 (0) 50 543 67 71

Email

valtteri.komulainen@leaddesk.com

Risto Takkala
CFO
Phone

+358 (0)50 591 2752

Email

risto.takkala@leaddesk.com

talent
Want to work with us?

We are always looking for talented sales and SaaS experts. See why you should join us.

See open positions
investors
Looking to invest in LeadDesk?

See our Investors section for more details.

Visit the Investors section