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Product Categories

  • 3rd party developers (8)
  • Contacts (13)
  • Data Management (31)
  • Dialers (3)
  • Hardware (5)
  • Multichannel (15)
  • Omni (12)
  • Reporting (13)
  • Reports (86)
    • Advanced reports (9)
    • Agent mini report (7)
    • Agent report (7)
    • Calls Email SMS (5)
    • Contact list status (3)
    • Inbound reports (19)
    • Manuscript (2)
    • Meeting calender (4)
    • Omni reports (5)
    • Sales, orders (2)
    • Widgets (28)
  • Uncategorized (1)
  • Workforce engagement (4)

FEATURED APPS

  • Microsoft Single Sign-On

    95€ /month

    Single Sign-On (SSO) let's users log in with their Microsoft (...

  • Add_existing_numers

    Add Existing Numbers

    5€/number/month

    Activate your existing numbers directly online and start using them ...

  • Predictive dialer

    Predictive Dialer

    100 € per robot / month

    Get the Predictive dialer for more effective outbound calling.   ...

  • Buy phone numbers

    Buy Phone Numbers

    8€ /number/month

    Purchase new numbers directly online.    

  • QualityDesk

    QualityDesk

    Get a quote

    Ultimate quality assurance and coaching leadership software QualityDesk ...

  • Inbound Cluster Report

    Free

    Inbound cluster Report

  • Agent licences

    Agent licenses

    According to the valid price list in your contract

    Add more agent licenses to your LeadDesk account.

  • report

    Inbound assignment report – Messages agents

    Free

    This report gives an overview of a OMNI queue and ...

  • report

    Inbound assignment report – Messages

    Free

    This report gives an overview of a OMNI queue and ...

  • Webchat icon

    Webchat

    See pricing in description

    Webchat -channel for LeadDesk Omni Omni's webchat is ...

  • Facebook messenger

    Facebook Messenger

    See pricing in description

    Facebook Messenger -channel for LeadDesk Omni Be available ...

  • LeadDesk Mobile

    LeadDesk Mobile

    15 € /agent/month

    LeadDesk Mobile is the perfect solution for the mobile workforce! ...

  • report

    Agent Activity Login Report

    Free!

    This report shows information per agent session.    

  • report

    BMNR and RVV report

    Free!

    This report allows you to export the information from the ...

  • report

    Agent tracking report

    Free

    A report tracking agents' activities. This report gives an overview ...

  • Branded Numbers by LeadDesk

    200€/month/brand + 0,01€ /answered outbound call*

    Brand your outbound calls to raise the answer rate!

  • Inbound calls – within office hours (90s)

    Free

    The inbound calls report (90s) shows the performance of inbound ...

  • Inbound calls – within office hours (60s)

    Free

    The inbound calls report (60s) shows the performance of inbound ...

  • Inbound calls – within office hours (30s)

    Free

    The inbound calls report (30s) shows the performance of inbound ...

  • Report_advanced

    Mini report – Queue status

    Free!

    A widget is a small reporting tool, which shows on ...

  • Report_advanced

    Queue generated callback report

    Free!

    Queue generated callback report. Shows callbacks made in queues during ...

  • Report_advanced

    Mini report – Agent Sales

    Free!

    A widget is a small reporting tool, which shows on ...

  • Agent_activity_report

    Agent Activity Billable / Payable Report

    Free

    The agent activity report provides you with the total working ...

  • Report_advanced

    Mini report – Deals & Finalized calls

    Free!

    A widget is a small reporting tool, which shows on ...

  • Report_advanced

    Productivity Report

    Free!

    Productivity Report. Shows statistics for agents: deals, productivity rating, logging ...

  • Microsoft Single Sign-On

    95€ /month

    Single Sign-On (SSO) let's users log in with their Microsoft (...

  • Waytobill

    The Way To Bill Your Telesales Accept payments directly ...

  • LeadDesk Full-Text Search BETA

    Free!

    Activates full-text search on the Admin interface.

  • Report_advanced

    Widget – Top Sellers This Month

    Free!

    A widget is a small reporting tool, which shows on ...

  • Report_advanced

    New Inbound Assignment Report

    Free!

    New Inbound assignment report. Shows detailed rates per inbound queue.

  • Report_advanced

    Widget – Total Sales [Today, This Week, This month]

    Free!

    A widget is a small reporting tool, which shows on ...

  • LeadDesk Analytics

    per month
    450€

    LeadDesk Analytics lets you build advanced and complex reports easily ...

  • Report_advanced

    Mini report – Personal Performance Report Redirect

    Free!

    A mini report is a small report that shows on ...

  • Report_advanced

    Inbound agent report

    Free!

    Inbound agent report Shows statistics per agent on how they've ...

Global HQ

Hämeentie 19, 00500 Helsinki

Customer support:

+44 2038080460

Sales:

+44 2038080414

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