Data Management
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Conference call
Allow agents to set up a conference call from the current call and…
Free
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IntraManager Board for LeadDesk
Motivate your employees by increasing the use of data in your contact center…
Get a quote
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2-way SMS agent view report
With the 2-way SMS report you'll be able to access the messages your…
Free
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Google Single Sign-On
Google Single Sign-On (SSO) let's users log in with their Google Workspace (G…
105€ /month
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Lead generation chatbot for Outbound
Get warm leads easily by converting your website visitors to sales leads LeadDesk’s…
From 199€ /month
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Agent licenses
Add more agent licenses to your LeadDesk account.
Price According to the valid price list in your contract
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Microsoft Single Sign-On
Single Sign-On (SSO) let's users log in with their Microsoft (Azure AD) credentials,…
105€ /month
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LeadDesk Full-Text Search BETA
Activates full-text search on the Admin interface.
Free
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Custom field editor
The custom field editor allows you to create values (skills) that can be…
Free
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Validation contact card
Validators can be placed on most fields in the contact card. A validator…
Free
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Agent can set activity and campaign in away tab
This feature will add an option to the agent's Away page, allowing him/her…
Free
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Manually selectable date for orders in history view
This feature allows the agent to manually set a date on the order,…
Free
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Publish expired callbacks
In case an agent is not online and a callback has expired (calling…
Free
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Points for reasons
This feature allows you as the admin to allocate points to a call…
Free
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Global waiting period
A global waiting period can be assigned per call ending reason. Whenever this…
Free
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External URL for manual call tab
This feature adds a possibility to add your own content to the manual…
Free
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Dead contact removal tool
The dead contact removal tool automatically removes dead contacts from contact lists.
33€ /month
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SMS Order Confirmation
SMS Order confirmation allows the customer to quickly confirm orders through SMS. You…
174€ /month
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Easy E-Signing
Time-saving order confirmation tool for contracts and documents. Send documents for customers to…
11€ /agent
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No products - hide shopping cart
As an admin you want your agents to be as productive as possible.…
Free
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Advanced Flows
Admins: Build advanced omnichannel routing for inbound calls, SMS, e-mail and chat from…
55€ /month
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Switchboard
If you need to transfer calls to a range of different users, numbers,…
110€ /month/phonebook
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GDPR search tool
Are you worried about being GDPR compliant? Simply activate the GDPR compliance tool…
Free
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2-way SMS report for Outbound
With the 2-way SMS report you'll be able to access the messages your…
Free
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IVR recordings by Voice Crafters
Custom-recorded IVR prompts or phone messages recorded by a professional voice actor of…
195€ /recording
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Phone Book LeadApp
Make it easier for you agents to transfer calls with the Phone Book…
59€ /month
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Pullrate
Keep it interesting and challenging for your agents by automatically switching them to…
231€ /month
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Holiday Tool
When dealing with regional holidays, this tool will help you a lot. In…
116€ /month
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Add Existing Numbers
Activate your existing numbers directly online and start using them instantly.
6€ /number/month
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Meeting Calendar
Easy meeting booking straight to Outlook and Google calendars! For booking sales meetings…
174€ /month
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QA Tool - Beta
Verify your Agents’ deals in a more efficient and structured way. Check how…
399€ /month
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2-way SMS for Outbound
Designed for fast order confirmation via SMS that is compliant with local regulations…
174€ /month
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LeadDesk Chat
LeadDesk Chat is a straightforward communications tool for agile and responsive call centers.…
30€ /month
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Script Tool
Dynamic, intelligent call scripts drive increased conversion rates for simple sales - and…
231€ /month
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Bulk SMS
Leading contact centers are using LeadDesk to integrate SMS for confirmations, follow-ups, and…
Free
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Remote Listener
Access call listening, live whisper and join calls directly from the Admin panel.…
231€ /month
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Buy Phone Numbers
Purchase new numbers directly online.
9€ /number/month