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Center of Customer Conversations

LeadDesk is an easy-to-use and efficient cloud contact center solution

Solution behind Sales and Customer Service Superstars

Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.

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Outbound sales

Outbound sales solution that triples your agent efficiency.

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Customer service

Omnichannel customer service system for managing all channels as one.

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Hear every word: high quality audio in over 500 million calls per year

LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.

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Built with true understanding of your needs

Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.

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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."

Turning regular sales and customer service teams to superstars around the world

Happy agents
Yearly customer interactions

Find useful advice from our latest releases

Päijät-Häme hyvinvointialue

Päijät-Häme’s new cloud-based Nispa Callback Service includes 2-way SMS, and queue prioritisation, to improve service to their residents.

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Acquiring the ISO 27001 certificate – and what it means to our customers

To be accredited for the certification, LeadDesk needs to prove that we meet certain specified security and documentation standards.

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Artificial Intelligence in Contact Centers: How to Use it (And Why)

Learn how to use AI in your contact center to serve customers faster, and still make them feel valued.

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Try LeadDesk for 30 days. Totally free.

Fill in your details and we’ll create and account for you. In just a few minutes, you can start making and receiving calls.