LeadDesk

Super efficient contact center software

Trusted by Industry leaders around Europe

Software behind Sales and Customer Service Superstars

Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.

Hear every word: high quality audio in over 500 million calls per year

LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.

Turning regular sales and customer service teams to superstars around the world

1000+ Organizations
20,000+ Happy Agents
500M+ Yearly customer interactions
> 99.95% System uptime
ISO27001 Certified
SOC2 Certified

Built with true understanding of your needs

Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.

Book a meeting with your local expert

Find useful advice from our latest blog posts

EN Blog Posts
How to do call center gamification effectively

Effective call center gamification involves planning. Read what you should consider to play games that genuinely drive sales and improve agent motivation.

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EN Blog Posts
Call Center Gamification Ideas

Agent motivation and churn are major concerns in the call center industry. Use these gamification ideas to support your agents in staying effective and satisfied.

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EN Blog Posts
4 Ways to Improve Customer Service by Combining Omnichannel and AI

Availability and automation are essential for today’s customer service. Stay competitive with concrete tips for Omnichannel and AI chatbots.

Read more
LeadDesk as an investment

Do you want to invest in LeadDesk?

From our investor pages you can find up-to-date information about LeadDesk as an investment.

For talent

Want to work with us?

Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.