Leading Customer Conversations
Europe’s Top Cloud Contact Center solution – Primed with AI
Solution behind Sales and Customer Service Superstars
Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.
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Customer service
Omnichannel customer service system for managing all channels as one.
Explore customer serviceHear every word: high quality audio in over 500 million calls per year
LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.
See how LeadDesk worksBuilt with true understanding of your needs
Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.
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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."
Turning regular sales and customer service teams to superstars around the world
Find useful advice from our latest releases
Learn more about how The NIS2 Directive enhances EU cybersecurity with stricter requirements and mandatory incident reporting.
This is part of a series about the various projects LeadDesk’s professional consulting service (PCS) team undertake to build custom functionalities and extensions to our contact center software. Some projects are custom-built for single customers and stay that way, while others are adapted later on for more widespread use (LeadApps).
Learn how Sportsklubben Brann reduced manual support hours while simultaneously boosting customer satisfaction by implementing AI chatbots.
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