AI Contact Center Software
Talking with customers is your business. Making it easy is ours.
Solution behind Sales and Customer Service Superstars
Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.
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Customer service
Omnichannel customer service system for managing all channels as one.
Explore customer serviceHear every word: high quality audio in over 500 million calls per year
LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.
See how LeadDesk worksBuilt with true understanding of your needs
Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.
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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."
Turning regular sales and customer service teams to superstars around the world
Find useful advice from our latest releases
Are chatbots all they’re cracked up to be? Read on to see how chatbots directly effect customer service outcomes.
AI Transcriber converts call recordings into precise, searchable transcriptions, helping organizations streamline workflows and enhance productivity. By reducing call review times by 40%, it enables faster follow-ups and smarter decision-making. Pair it with the optional AI Call Summariser for concise, tailored summaries and even greater efficiency.
The EU’s AI Act is rapidly coming into effect, promising hefty penalties for non-compliance. Learn how your business is affected by the AI Act and how LeadDesk helps reduce the risks in customer communication.
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