Software behind Sales and Customer Service Superstars

Clear and Efficient Sales and Customer Service Software

LeadDesk is an easy-to-use and efficient contact center software solution for high-volume sales and customer service agents handling up to 150 customers per day.

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Remote agents love our efficient and easy to use software

The LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.

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Easy to use

With a clear user interface, there’s no learning curve.

Efficient

An intelligent dialer and a quick interface enable your agents to work efficiently.

Help readily available 24/7

Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.

Transparent

Never lose track of your leads and agent performance with great reporting tools.

Clear and Efficient Sales and Customer Service Software

Trusted by 1000+ organizations in 34 countries

20000+
HAPPY AGENTS
500M+
YEARLY CUSTOMER INTERACTIONS
> 99,95%
SYSTEM UPTIME
12
LOCAL OFFICES
95 %
SUPPORT CUSTOMER SATISFACTION RATING
ISO 27001
CERTIFIED

Who benefits from using LeadDesk?

Outbound Sales

Make calls faster with our intelligent dialer.

Inbound Sales

Manage multi-channel sales environments.

Customer Service

Quickly respond to your customers needs.

Read our latest blogposts

Cloud Contact Center Software
IVR interface – How to create an engaging voice response with LeadDesk

An IVR or Interactive Voice Response system is used in customer service to learn about the callers and direct the call to the right department or agent. An IVR interface or an IVR software is the tool used in practice to create the IVR. This blogpost shows you how to easily create effective IVRs.

Read more
Cloud Contact Center Software
What is the future of customer service and how can you become the best at it?

LeadDesk are proud representatives of the KSindeks together with the arrangers of the event Tekna and Kantar. We believe it is important to promote good customer service in Norway especially in the challenging year that has been. Last year our customer Sparebank1 SR-Bank was the well-deserved winner of the Best Customer Service in the industry category of banking.

Read more
Cloud Contact Center Software
The importance of promoting good customer service

LeadDesk are proud representatives of the KSindeks together with the arrangers of the event Tekna and Kantar. We believe it is important to promote good customer service in Norway especially in the challenging year that has been. Last year our customer Sparebank1 SR-Bank was the well-deserved winner of the Best Customer Service in the industry category of banking.

Read more
Case study
Telenor Stores

What to do when customers are urged not to visit stores and employees’ salaries are partially dependent on their sales commissions? Companies with physical stores need to find new ways to serve their customers. This is precisely what Telenor stores in Sweden set out to do with LeadDesk.

Read full case studySee all case studies
LeadDesk as an investment

Do you want to invest in LeadDesk?

From our investor pages you can find up-to-date information about LeadDesk as an investment.

For talent

Want to work with us?

Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.