The LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.Find out more Try it for free
With a clear user interface, there’s no learning curve.
An intelligent dialer and a quick interface enable your agents to work efficiently.
Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.
Never lose track of your leads and agent performance with great reporting tools.
Having trouble with the consistency of your customer service? An SLA ensures that the customer service team – outsourced or not – operates with clearly defined targets and metrics that motivate all parties involved to optimize their operations.
Wondering how to ensure that your customer service is fine-tuned to leave customers smiling while ensuring operational efficiency? Quality assurance is a key element in the systematic optimization of your operation.
As you choose a system for your Contact Center, do you focus only on the system or do you think about which vendor you choose? Do you want to buy a shelf item where things are as standardized or do you want a vendor who develops you? We are diving into these questions and shedding light on how we at LeadDesk differ from other vendors.
ERGOFIT, a full-range supplier for the fitness and therapy sector offering equipment for cardio and strength training, exercise systems, and individualized concepts for customized health training and cardiac rehabilitation. Read how they chose LeadDesk to help gain control over their call center operations and increase the call volume.