Center of Customer Conversations
LeadDesk is an easy-to-use and efficient cloud contact center solution
Solution behind Sales and Customer Service Superstars
Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.
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Customer service
Omnichannel customer service system for managing all channels as one.
Explore customer serviceHear every word: high quality audio in over 500 million calls per year
LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.
See how LeadDesk worksBuilt with true understanding of your needs
Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.
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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."
Turning regular sales and customer service teams to superstars around the world
Find useful advice from our latest releases
Päijät-Häme’s new cloud-based Nispa Callback Service includes 2-way SMS, and queue prioritisation, to improve service to their residents.
To be accredited for the certification, LeadDesk needs to prove that we meet certain specified security and documentation standards.
Learn how to use AI in your contact center to serve customers faster, and still make them feel valued.
Try LeadDesk for 30 days. Totally free.
Fill in your details and we’ll create and account for you. In just a few minutes, you can start making and receiving calls.
