Clear and Efficient Sales and Customer Service Software
LeadDesk is an easy-to-use and efficient contact center software solution for high-volume sales and customer service agents handling up to 150 customers per day.
Try it for free Book a demoRemote agents love our efficient and easy to use software
The LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.
Find out more Try it for freeEasy to use
With a clear user interface, there’s no learning curve.
Efficient
An intelligent dialer and a quick interface enable your agents to work efficiently.
Help readily available 24/7
Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.
Transparent
Never lose track of your leads and agent performance with great reporting tools.
Trusted by 1000+ organizations in 34 countries
Who benefits from using LeadDesk?
Outbound Sales
Make calls faster with our intelligent dialer.
Inbound Sales
Manage multi-channel sales environments.
Customer Service
Quickly respond to your customers needs.
Read our latest blogposts
An Interactive Voice Response (IVR) system is an answering machine that connects callers to the right person in an organization faster. An IVR achieves this by inviting the caller to input data (hence the word interactive) by either speaking out loud or typing a number on the keypad of their phone. IVR’s are commonly used in customer service.
To compete as a modern contact center or customer service, it’s not enough to provide service through phones and emails. Thus companies have kept adding new channels to keep up with customer demands. However, by adding channels, companies continue to add complexity to their systems. This has resulted in new headaches; more work for agents and a disconnected experience as customers need to repeat themselves across channels.
Thought ACD is enough for contact centers? Read how integrating all contact channels and agent distribution into an omnichannel software is the key to success.
What to do when customers are urged not to visit stores and employees’ salaries are partially dependent on their sales commissions? Companies with physical stores need to find new ways to serve their customers. This is precisely what Telenor stores in Sweden set out to do with LeadDesk.
Do you want to invest in LeadDesk?
From our investor pages you can find up-to-date information about LeadDesk as an investment.
Want to work with us?
Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.