Software behind Sales and Customer Service Superstars

Clear and Efficient Sales and Customer Service Software

LeadDesk is an easy-to-use and efficient contact center software solution for high-volume sales and customer service agents handling up to 150 customers per day.

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Agents love our efficient and easy to use software

The LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.

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Easy to use

With a clear user interface, there’s no learning curve.

Efficient

An intelligent dialer and a quick interface enable your agents to work efficiently.

Help readily available 24/7

Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.

Transparent

Never lose track of your leads and agent performance with great reporting tools.

Clear and Efficient Sales and Customer Service Software

Trusted by 700+ organizations in 34 countries

10000+
HAPPY AGENTS
300M+
YEARLY CUSTOMER INTERACTIONS
> 99,95%
SYSTEM UPTIME
7
LOCAL OFFICES
95 %
SUPPORT CUSTOMER SATISFACTION RATING
ISO 27001
CERTIFIED

Who benefits from using LeadDesk?

Outbound Sales

Make calls faster with our intelligent dialer.

Inbound Sales

Manage multi-channel sales environments.

Customer Service

Quickly respond to your customers needs.

Read our latest blogposts

Cloud Contact Center Software
Contact center dialing modes

The type of campaign you are running, the length of your sales cycle, and the size of your team are key to providing context for your choice of a dialer. When it comes to how you handle and interpret your data, it is important to consider the source and quality of your leads. Learn more on the differences between dialer modes in this blogpost.

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Cloud Contact Center Software
Using LeadDesk for remote work

Considering many businesses are changing their working policies towards encouraging remote work, here is a short guide on how to use LeadDesk for remote work.

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Cloud Contact Center Software
Top trends from CCW Berlin 2020

The 22nd CCW brought together over 200 exhibitors from across the world to talk and showcase the ins and outs of various call center solutions.

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Case study
Media Telemarketing

A well-functioning contact center software is crucial in Media Telemarketing’s line of business: the software is used throughout the outbound sales process. Good reporting capabilities also play an important role. With LeadDesk Media Telemarketing can easily track KPIs, monitor performance, and improve efficiency.

Read full case studySee all case studies
LeadDesk as an investment

Do you want to invest in LeadDesk?

From our investor pages you can find up-to-date information about LeadDesk as an investment.

For talent

Want to work with us?

Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.