LeadDesk is an easy-to-use and efficient contact center software solution for high-volume sales and customer service agents handling up to 150 customers per day.
Try it for free Book a demoThe LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.
Find out more Try it for freeWith a clear user interface, there’s no learning curve.
An intelligent dialer and a quick interface enable your agents to work efficiently.
Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.
Never lose track of your leads and agent performance with great reporting tools.
Make calls faster with our intelligent dialer.
Manage multi-channel sales environments.
Quickly respond to your customers needs.
An IVR or Interactive Voice Response system is used in customer service to learn about the callers and direct the call to the right department or agent. An IVR interface or an IVR software is the tool used in practice to create the IVR. This blogpost shows you how to easily create effective IVRs.
LeadDesk are proud representatives of the KSindeks together with the arrangers of the event Tekna and Kantar. We believe it is important to promote good customer service in Norway especially in the challenging year that has been. Last year our customer Sparebank1 SR-Bank was the well-deserved winner of the Best Customer Service in the industry category of banking.
LeadDesk are proud representatives of the KSindeks together with the arrangers of the event Tekna and Kantar. We believe it is important to promote good customer service in Norway especially in the challenging year that has been. Last year our customer Sparebank1 SR-Bank was the well-deserved winner of the Best Customer Service in the industry category of banking.
What to do when customers are urged not to visit stores and employees’ salaries are partially dependent on their sales commissions? Companies with physical stores need to find new ways to serve their customers. This is precisely what Telenor stores in Sweden set out to do with LeadDesk.
From our investor pages you can find up-to-date information about LeadDesk as an investment.
Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.