LeadDesk expands its portfolio with the acquisition of top artificial intelligence and machine learning expert GetJenny Ltd

LeadDesk

Super efficient contact center software

Trusted by Industry leaders around Europe

Remote agents love our efficient and easy to use software

The LeadDesk software is very easy to adopt and use. It helps your agents close more by connecting the right person, with the right offer, through the right channel at the right time. The result? More leads closed.

Find out more Try it for free
Easy to use

With a clear user interface, there’s no learning curve.

Efficient

An intelligent dialer and a quick interface enable your agents to work efficiently.

Help readily available 24/7

Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.

Transparent

Never lose track of your leads and agent performance with great reporting tools.

Clear and Efficient Sales and Customer Service Software

1000+ organizations in 34 countries use LeadDesk to supercharge their business

20000+
HAPPY AGENTS
500M+
YEARLY CUSTOMER INTERACTIONS
> 99,95%
SYSTEM UPTIME
12
LOCAL OFFICES
95 %
SUPPORT CUSTOMER SATISFACTION RATING
ISO 27001
CERTIFIED

Who benefits from using LeadDesk?

Outbound Sales

Make calls faster with our intelligent dialer.

Inbound Sales

Manage multi-channel sales environments.

Customer Service

Quickly respond to your customers needs.

Read our latest blogposts

Cloud Contact Center Software
Customer service SLAs – 5 tips on how to make the most of your service level agreement

Having trouble with the consistency of your customer service? An SLA ensures that the customer service team – outsourced or not – operates with clearly defined targets and metrics that motivate all parties involved to optimize their operations.

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Cloud Contact Center Software
Customer service quality assurance – How to ensure excellent customer service

Wondering how to ensure that your customer service is fine-tuned to leave customers smiling while ensuring operational efficiency? Quality assurance is a key element in the systematic optimization of your operation.

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Cloud Contact Center Software
Choosing the right CCaaS vendor for your enterprise business

As you choose a system for your Contact Center, do you focus only on the system or do you think about which vendor you choose? Do you want to buy a shelf item where things are as standardized or do you want a vendor who develops you? We are diving into these questions and shedding light on how we at LeadDesk differ from other vendors.

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Case study
Ergofit

ERGOFIT, a full-range supplier for the fitness and therapy sector offering equipment for cardio and strength training, exercise systems, and individualized concepts for customized health training and cardiac rehabilitation. Read how they chose LeadDesk to help gain control over their call center operations and increase the call volume.

Read full case studySee all case studies
LeadDesk as an investment

Do you want to invest in LeadDesk?

From our investor pages you can find up-to-date information about LeadDesk as an investment.

For talent

Want to work with us?

Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.