Satu Sekki, Customer Care Team Lead at EdenredRead Superhero success stories
Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.
LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.
Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.Book a meeting with your local expert
Cassandra took on the challenge to grow a new market and became a team leader within a year of joining LeadDesk. Read her story.
Want to learn the ropes of call center work? Read our tips on how to become a better sales or customer service agent.
High volume call centers are a numbers game. Learn what to consider when hiring agents and managers for a sales operation that closes deals.