With a clear user interface, there’s no learning curve.
An intelligent dialer and a quick interface enable your agents to work efficiently.
Should you need help during office hours, our friendly support is there for you. For any production critical emergencies, we always have someone available.
Never lose track of your leads and agent performance with great reporting tools.
A well-functioning contact center software is crucial in Media Telemarketing’s line of business: the software is used throughout the outbound sales process. Good reporting capabilities also play an important role. With LeadDesk Media Telemarketing can easily track KPIs, monitor performance, and improve efficiency.
Automation is key for any business dealing with repetitive tasks. You might have heard that we launched our own Microsoft Power Automate-connector in the spring of 2019 and have been testing it out since then in various settings.
When choosing a contact center solution, it’s crucial to consider the software’s integration possibilities. The best call center software integrates easily with popular CRM and BI systems and enables customized solutions when necessary.
The key to data-driven decision-making? Smart reporting. In this article we give you tips on how to make the most of contact center reporting and present some of our most used reports. Learn how to make the most of your data!