LeadDesk

Center of Customer Communications

LeadDesk is an easy-to-use and efficient cloud contact center solution

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Trusted by Industry leaders around Europe

Sales
Outbound sales solution that triples your agent efficiency.

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Customer service
Omnichannel customer service system for managing all channels as one.

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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"

Satu Sekki, Customer Care Team Lead at Edenred

Read Superhero success stories

Solution behind Sales and Customer Service Superstars

Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.

Hear every word: high quality audio in over 500 million calls per year

LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.

Turning regular sales and customer service teams to superstars around the world

1000+ Organizations
20,000+ Happy Agents
500M+ Yearly customer interactions
> 99.95% System uptime
ISO27001 Certified
SOC2 Certified

Built with true understanding of your needs

Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.

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Find useful advice from our latest blog posts

EN Blog Posts
The new and improved LeadDesk agent UI for outbound sales

Introducing our new UI for outbound calling. The new UI makes the sales agents’ work even faster than before, with a smooth onboarding experience for new agents.

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EN Blog Posts
Cassandra – Team Lead

Cassandra took on the challenge to grow a new market and became a team leader within a year of joining LeadDesk. Read her story.

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EN Blog Posts
Call center job tips for sales and customer service

Want to learn the ropes of call center work? Read our tips on how to become a better sales or customer service agent.

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LeadDesk as an investment

Do you want to invest in LeadDesk?

From our investor pages you can find up-to-date information about LeadDesk as an investment.

For talent

Want to work with us?

Looking for a job in a highly motivated and fast-growing company? If so, find out more about what it’s like to work at LeadDesk.