INBOUND SALES

Close more leads in any channel

LeadDesk’s multi-channel software makes it easy to offer a perfect sales experience each and every time.

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Why choose LeadDesk as your inbound sales software?

LeadDesk’s intelligent and fast software helps you offer your customers a smooth experience in every touch point. You can easily distribute calls and emails to the right agent based on Interactive Voice Response (IVR) or agent skills. You can even use caller information by integrating LeadDesk with the data in your CRM.

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Calls, emails, SMS, chats

Collect all inbound contacts in the same queues to effectively prioritize your agents work.

Intelligent blending

Blend inbound and outbound calls seamlessly to agents to improve their productivity.

Powerful monitoring and reporting

Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.

Case study
4DMC

4DMC wanted a solution for handling a massive number of calls simultaneously during peak hours. See how they did it with LeadDesk.

Looking for an outbound sales or customer service solution?

On top of inbound sales, LeadDesk shines in calling out to the right customers and handling a massive number of customer feedback.

Explore our outbound sales solution Explore our customer service solution