Close more leads in any channel
Give your agents a seamless and efficient user experience for closing more leads. LeadDesk’s omni-channel inbound software also provides you with thorough reports.
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LeadDesk makes inbound sales smoother and smarter
Offer your customers a smooth experience in every touch point with our efficient sofware. You can easily distribute calls and emails to the right agent based on Interactive Voice Response (IVR) or agent skills. You can even use caller information by integrating LeadDesk with the data in your CRM
Book a demoCalls, emails, SMS, chats
Collect all inbound contacts in the same queues to effectively prioritize your agents work.
Intelligent blending
Blend inbound and outbound calls seamlessly to agents to improve their productivity.
Powerful monitoring and reporting
Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.
Data migration can make contact center switching difficult. Read how Kinderhilfe Eckental imported their customer data into LeadDesk’s modern solution.
Looking for an outbound sales or customer service solution?
On top of inbound sales, LeadDesk shines in calling out to the right customers and handling a massive number of customer feedback.
Explore our outbound sales solution Explore our customer service solution