Give your agents a seamless and efficient user experience for closing more leads. LeadDesk’s omni-channel inbound software also provides you with thorough reports.
Book a demoOffer your customers a smooth experience in every touch point with our efficient sofware. You can easily distribute calls and emails to the right agent based on Interactive Voice Response (IVR) or agent skills. You can even use caller information by integrating LeadDesk with the data in your CRM
Book a demoCollect all inbound contacts in the same queues to effectively prioritize your agents work.
Blend inbound and outbound calls seamlessly to agents to improve their productivity.
Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.
How to act as a city when the government asks everyone over the age of 70 to stay home to quell the COVID-19 crisis? The city of Oulu wanted to help its residents by ensuring their well-being with a massive calling campaign.
On top of inbound sales, LeadDesk shines in calling out to the right customers and handling a massive number of customer feedback.
Explore our outbound sales solution Explore our customer service solution