OUTBOUND SALES SOFTWARE FOR CONTACT CENTERS

A fast and easy way to increase sales in your contact center

Easy-to-use contact center software enables your agents to rapidly handle calls, data entry and ordering. Real-time reporting keeps you on top of your business at all times.

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LeadDesk makes your contact center run faster

LeadDesk is lightning fast. All you need is a browser and an internet connection to start making calls and sales – for B2C and B2B customers alike. LeadDesk is packed with features that help agents focus on selling more as well as team-leaders stay on top of what is happening.

Easy to use

With a clear user interface, there’s no learning curve

Help readily available 24/7

Should you have any problems using LeadDesk, our friendly customer support staff is always available within easy reach.

Efficient

An intelligent dialer and a quick interface enable your agents to work efficiently.

Transparent

Never lose track of your leads and agent performance with great reporting tools.

Packed with features to help you grow

Intelligent dialler modes for all your needs

An intuitive system that increases your chance of calling to the right person. Choose between different dialer modes such as Progressive, Preview, Power, Predictive, Account and Click-to-Call.

Automated Lead Handling

Build straightforward workflows for increasing your sales performance.

Stay on track with extensive reporting

Stay on top of your business with call monitoring, live dashboards and compelling reporting tools.

Scales with your business needs

Add or remove seats and features as needed, LeadDesk scales from entrepreneurs to massive call centers.

Case study
Media Telemarketing

A well-functioning contact center software is crucial in Media Telemarketing’s line of business: the software is used throughout the outbound sales process. Good reporting capabilities also play an important role. With LeadDesk Media Telemarketing can easily track KPIs, monitor performance, and improve efficiency.

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Looking for an inbound sales or customer service solution?

On top of outbound sales, LeadDesk shines in handling multi-channel inbound and customer service.

Explore our inbound sales solution Explore our customer service solution