Call Center Software that Triples the Efficiency of your Outbound Sales

LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line?

Our call center software features

Make more productive calls

LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode.

Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day.

Learn more about dialer modes

Keep sales campaigns at the tips of your fingers

You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool?

You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimise call center campaigns based on your real-time monitoring or historic reports.

Let agents focus on closing

No more clunky user interfaces or slow loading times. LeadDesk’s agent user interface can be learned in minutes, works lightning fast and removes any distractions. All the features that your agents need are available with just a few clicks.

See what’s truly going on

Monitor your operations in real time. You can see all the live statistics as well as remote listen to any calls. You can even whisper to your agents during calls. Reporting templates and fully customisable reporting tools enable you to stay on top of your call center’s quality and performance.

Learn more about reporting

Scalable cloud call center software

As a cloud solution, LeadDesk works anywhere: from home, the office or a summer cabin. In fact, our customers have onboarded entire remote teams in just one day.

The software is instantly scalable and quick to deploy. New seats can be added with just a few clicks.

LeadDesk also integrates to your existing infrastructure, such as a CRM, with modern API’s.

Learn more about integrations

Get support at your own language

LeadDesk adheres to the regulation in each market ensuring that your business is compliant. Our much appraised customer support is available in your native tongue.

Memberships in local industry organisations help us understand and support your market. As our servers are in Europe your data will not be handled outside of the EU.

Find your local contact

Over 10,000 happy users in call centers around the world

Case study
Ergofit

ERGOFIT, a full-range supplier for the fitness and therapy sector offering equipment for cardio and strength training, exercise systems, and individualized concepts for customized health training and cardiac rehabilitation. Read how they chose LeadDesk to help gain control over their call center operations and increase the call volume.

Read full case study See all case studies

Why should you modernise your operations by choosing LeadDesk?

Control

Build and manage your own campaigns as you best see fit.

Easy-to-use

With a clear user interface, there’s no learning curve.

Smarter calling

Intelligent dialer modes enable your agents to work efficiently.

Transparency

Never lose track of your leads with great reporting tools.

Try it for yourself

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