We have updated our LeadDesk General Terms and Conditions on 14 November 2024. The revised version is available here.

AI Contact Center Software

Talking with customers is your business. Making it easy is ours.

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Solution behind Sales and Customer Service Superstars

Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.

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Outbound

Outbound sales

Outbound sales solution that triples your agent efficiency.

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Customer service

Customer service

Omnichannel customer service system for managing all channels as one.

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Hear every word: high quality audio in over 500 million calls per year

LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.

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Built with true understanding of your needs

Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.

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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."

Turning regular sales and customer service teams to superstars around the world

1000+
Organizations
20,000+
Happy agents
500M+
Yearly customer interactions

Find useful advice from our latest releases

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Cryptocurrencies and blockchain technology are reshaping industries by prioritizing speed, transparency, and trust. These principles are not just revolutionizing finance but also setting new standards for customer service. Learn how your business can adapt to meet modern customer expectations and stay competitive in a rapidly evolving digital economy.

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Analyst AI

Discover Analyst AI – get instant, custom reports for customer service and sales. No more slow, manual work. Just quick access to the data you need for smarter decisions, no technical skills needed.

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Teollisuusliitto

Teollisuusliitto streamlined member support with LeadDesk’s chatbot, improving efficiency.

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See LeadDesk in action

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