Contact Center in your pocket
Bring inbound calls to your mobile phone with LeadDesk Mobile. Use advanced routing and IVR to make sure your experts always answer relevant calls, wherever they are.
LeadDesk Mobile makes your contact center more flexible.
Transfer calls from Desktop to Mobile
Add Field Workers to your Inbound Flows
Classify Mobile Calls in Your Workflow
Record and Analyse Mobile Call Data
Serve Customers from Anywhere
Stop letting customer calls go unanswered. Transfer calls from Desktop to Mobile easily when you need to hit the road.
Always Have an Expert on the Line
Make your organisation service oriented. Route inbound calls to experts in the office or in the field. Make sure your customers reach the right specialist with Automatic Call Distribution (ACD).
Powerful Analytics for Mobile Calls
Inbound mobile calls are recorded and can be played back, just like desktop calls. Get mobile call dispositions, comments and other data in your customisable reports and dashboards.
"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customize, which significantly improves the efficiency of our operation."
Make your whole organisation service-oriented with LeadDesk Mobile
Ensure your customers connect with the right person the first time. Route and assign your calls across your workforce on Desktop and Mobile with Interactive Voice Response, Ring Groups and Speech Recognition.Book a demo