Reports
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Calls by Contact List
The calls by contact list report provides you with a summary of the…
Free
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Agent Efficiency Report
Report allows to track agent activity in calls, webchat and emails. Report shows…
Free
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Mini report - Contact card auto closure
This mini report allows automatically closing the contactcard after a call, within a…
20€ /month
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Inbound Cluster Report
Inbound cluster Report
Free
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Inbound assignment report - Messages agents
This report gives an overview of a OMNI queue and how messages are…
Free
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Inbound assignment report - Messages
This report gives an overview of a OMNI queue and how messages are…
Free
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Agent Activity Login Report
This report shows information per agent session.
Free
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RVV report (previously BMNR)
This report allows you to export the information from the Dutch BMNR module.
Free
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Agent tracking report
A report tracking agents' activities. This report gives an overview of your agents'…
Free
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Inbound calls - within office hours (90s)
The inbound calls report (90s) shows the performance of inbound calls full days,…
Free
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Mini report - Queue status
A widget is a small reporting tool, which shows on your Overview >…
Free
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Queue generated callback report
Queue generated callback report. Shows callbacks made in queues during opening hours.
Free
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Mini report - Agent Sales
A widget is a small reporting tool, which shows on your Overview >…
Free
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Agent Activity Billable / Payable Report
The agent activity report provides you with the total working time of your…
Free
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Inbound calls - within office hours (60s)
The inbound calls report (60s) shows the performance of inbound calls full days,…
Free
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Inbound calls - within office hours (30s)
The inbound calls report (30s) shows the performance of inbound calls full days,…
Free
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Mini report - Deals & Finalized calls
A widget is a small reporting tool, which shows on your Overview >…
Free
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Productivity Report
Shows statistics for agents: deals, productivity rating, logging session times.
Free
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Widget - Top Sellers This Month
A widget is a small reporting tool, which shows on your Overview >…
Free
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New Inbound Assignment Report
New Inbound assignment report. Shows detailed rates per inbound queue.
Free
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Widget - Total Sales [Today, This Week, This month]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Mini report - Personal Performance Report Redirect
A mini report is a small report that shows on the agent's interface.…
Free
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Inbound agent report
Inbound agent report Shows statistics per agent on how they've managed inbound calls.
Free
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Widget - Produktsalg
A widget is a small reporting tool, which shows on your Overview >…
Free
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Predictive dialer call attempt
This report gives you a clean overview of calls created by your robot…
Free
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Mini report - Robot status
A widget is a small reporting tool, which shows on your Overview >…
Free
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Mini report - Inbound status
A widget is a small reporting tool, which shows on your Overview >…
Free
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Meetings report - sales
Booked meetings per agent including current status.
Free
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Blacklist export Report
Allows you to download your blacklisted numbers
Free
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Inbound Assignment Report
Inbound assignment report Shows detailed rates per inbound queue.
Free
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Widget - Calling time this week [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Mini report - Agent statistics and top agent
A widget is a small reporting tool, which shows on your Overview >…
Free
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Call status report
This report is a copy of the Contact list status report, but displaying…
Free
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Widget - Answered calls [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Agents Online
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Agent Sales [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Agent Productivity [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Agent Intensity [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Agent Commission [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Unavailable Inbound Agents
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Total Sales From 2 Hours
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Total Deals [Today, This Week, This month]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Top callers today
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Top callers this week
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Top 6 - 10 Sellers [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Top 5 Sellers [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Top 5 Sales Points [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Success rate today
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Sales Points [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Office Sales Today
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Office Productivity [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Inbound unanswered calls [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Inbound calls in Queues
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Inbound Answered calls [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Idle Inbound Agents
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Contact list TOP / FLOP
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget - Campaign Productivity [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Agent statistics mini report
This mini report displays both agent statistics of the day (number of calls,…
Free
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All deals with SMS reply - Advanced
This report is an advanced version of “All deals with SMS reply –…
110€ /month
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Inbound calls – within queue’s opening hours
This report gives you access to calls that land at your inbound line…
Free
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All deals with SMS reply - Basic
With this report, you’ll not only see all standard order details, but also…
Free
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Advanced Flows
Admins: Build advanced omnichannel routing for inbound calls, SMS, e-mail and chat from…
55€ /month
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2-way SMS report
With the 2-way SMS report you'll be able to access the messages your…
Free
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Agent (Queue) Status DE
This report is perfect for showing live data to your agents and managers,…
Free
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Live Performance View - SE
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month
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Live Performance View - DK
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month
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Live Performance View
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month
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Meetings report - date held
The meetings report – date held provides you with detailed information of all…
Free
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Meetings report - created at
The meetings report – created at provides you with an overview of all…
Free
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Contact list status report EN
Get more information out of your “Contact list status” report with 2 newly-added…
Free
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Contact List Performance Report - Advanced
The contact list the performance report + is an extension of the standard…
Free
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Agent Activity Report
The agent activity report provides you with the total working time of your…
Free
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Call Result Summary report
The call results summary report provides you with both the individual and total…
Free
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Agent (Queue) Status
This report is perfect for showing live data to your agents and managers,…
Free
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Call History
The call history report will let you access information of individual calls, by…
Free
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Meeting Pipeline Report
The meeting pipeline report gives you with an overview of how your performing…
Free
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Manuscript results extended
The manuscript results extended report provides you with a detailed overview of the…
Free
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Manuscript results
The manuscript results report provides you with a concise overview of the manuscript…
Free
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Sales report
The sales report provides you with an overview of agent sales performance data.…
Free
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Queue KPI report
The queue KPI report gives you and overview of how you’re handling your…
Free
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Inbound statistics report
The Inbound statistics report gives you an overview of how well you’re handling…
Free
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Inbound email SLA report
The inbound email SLA report will expand the inbound email agent report by…
Free
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Inbound email agent report
The inbound email agent report will help you access information about how well…
Free
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All Deals with Sales price
With this report, you’ll get an overview of all your deals, including the…
Free
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Calls by inbound queue
On top of showing your answer rate and time in queue, you’ll also…
30€
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Queue SLA Report
The queue SLA report will help you get a full overview of how…
Free
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Queue Failed Calls Report
With the queue failed calls report you’ll manage to get a clear overview…
Free
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Inbound calls - within office hours (10s)
The inbound calls report (10s) shows the performance of inbound calls full days,…
Free