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Find powerful add-ons, ready-made reports, and extensions to tailor your LeadDesk workflows and boost sales and customer service efficiency.
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Live points report
Monitor live performance with the Live Points Report, offering real-time updates on agent…
Free
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Inbound agent with IVR report
Analyze interactions with the IVR system using this report, focusing on call handling,…
Free
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Inbound assignment with callbacks report
Free
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Inbound assignment with IVR report
Free
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Inbound email agent report (multichannel)
Free
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Inbound email SLA report (for chat users)
Free
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Inbound Real Time View Report
Free
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Inbound routes number report
Free
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AVI report
Access detailed call distribution data with the AVI Report, allowing managers to analyze…
Free
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All calls grouped by CER Report
This report shows all calls organized by call ending reason (CER).
Free
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All Deals Extended Report
Free
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Replica Server – Additional IP whitelisting
Instructions for sending a request: - Please note that only a single IP…