LeadDesk Analytics

LeadDesk Analytics lets you build advanced and complex reports easily without extensive coding skills*. Get deeper access to your LeadDesk reporting database, explore schemas and write SQL queries with intuitive and modern analytics tool and query editor.

You can create and visualize easy-to-read reports, widgets, and mini-reports and build interactive dashboards. Our new reporting tool allows you to explore, analyze, and share your data easily to make data-driven decisions.

• Create widgets from simple KPIs to the metrics that matter the most
• Build custom dashboards for your needs

*Requires access to Replica Server

Upcoming features:

• Create custom alerts and notifications based on KPIs, SLAs, or any other metric. Push these to the channel of your choosing.
• Embedded Analytics – Share your created reports, widgets, and dashboards to anyone or any website.