Advanced reports
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Robot wait time report
Free
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NPS report (Net Promoter Score)
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Agent Efficiency Report
Report allows to track agent activity in calls, webchat and emails. Report shows…
Free
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Inbound assignment report - Messages agents
This report gives an overview of a OMNI queue and how messages are…
Free
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Inbound assignment report - Messages
This report gives an overview of a OMNI queue and how messages are…
Free
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Agent Activity Login Report
This report shows information per agent session.
Free
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RVV report (previously BMNR)
This report allows you to export the information from the Dutch BMNR module.
Free
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Predictive dialer call attempt
This report gives you a clean overview of calls created by your robot…
Free
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All deals with SMS reply - Advanced
This report is an advanced version of “All deals with SMS reply –…
110€ /month
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Live Performance View - SE
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month
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Live Performance View - DK
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month
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Live Performance View
Get a comprehensive overview of your active campaigns. Activate the Live Performance view…
9€ /month