Stagelight
Monitor your agent activities in real time.
€5 per agent per month
Shine a light on your agents!
Stagelight provides a platform where good coaching is enabled and even better agent performance is developed.
Here you can monitor your agents in real time, allowing you to follow their actions and provide coaching when your agents need it the most!
- Group your agents by office or project.
- Listen to agent calls in Stagelight – offer advice to agents in real time or join a call in progress.
- Monitor key activity – see when agents are recording voice receipts or need longer wrap-up times.
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