B2B Dialer is an essential tool for B2B sales teams and call centers that offers advanced call management, contacts management and objective setting in a convenient package.
LeadDesk B2B Dialer is designed for specialist B2B sales teams and agents. It enables them to maximize their productivity by logically grouping contacts. It integrates B2B sales-specific data management and reporting.
With the LeadDesk B2B Dialer you can:
- quickly view your B2B campaign status, company-by-company
- access B2B-specific reporting to add value to your client relationships
B2B Dialer offers:
- advanced call management
- advanced contact management,
- advanced objective setting
Advanced contact and call handling features enable agents to increase call quality, cut down the time taken to close deals, and maximize conversion rates.
On the admin’s interface, you get a “B2B tab” to configure the agent’s side B2B view. Campaign calling method -> b2b -> that is all the agents will see. You can create statuses for companies (those used in B2B view) under the tab “Company status”. B2B view lists all the companies, you can browse the companies and the history of all contacts from all campaigns within a company. You can add company comments. In the call dialogue’s new tab “company” you will find all the information about the company. When you import a calling list, you can select some information and use them as a string to attach contacts together.