AI Call Summariser

Say goodbye to the tedious hours spent poring over lengthy call transcripts or straining to catch every detail during phone calls. Our revolutionary AI Call Summariser feature is here to transform the way you manage your call center.

Sentiment Analysis at your fingertips

Get summaries of all your calls in one place. The AI Call Summariser condenses lengthy conversations into concise, easy-to-read reports, saving managers precious time and allowing them to focus on what truly matters – leading and empowering their teams.

AI Call Summariser takes the entire conversation and makes a brief summary, complete with call results and the reasons for the results. This can help you:

• track the performance of campaigns
• evaluate new agent performance
• reduce call handling time
• spend less time listening in on calls

Learn more about LeadDesk’s AI features built specifically for contact centers at leaddesk.com/leaddesk-ai