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Find powerful add-ons, ready-made reports, and extensions to tailor your LeadDesk workflows and boost sales and customer service efficiency.
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Global waiting period
A global waiting period can be assigned per call ending reason. Whenever this…
Free
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Widget – Inbound Answered calls [Today, This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget – Idle Inbound Agents
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget – Contact list TOP / FLOP
A widget is a small reporting tool, which shows on your Overview >…
Free
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Widget – Campaign Productivity [Today / This Week]
A widget is a small reporting tool, which shows on your Overview >…
Free
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External URL for manual call tab
This feature adds a possibility to add your own content to the manual…
Free
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Agent statistics mini report
This mini report displays both agent statistics of the day (number of calls,…
Free
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Dead contact removal tool
The dead contact removal tool automatically removes dead contacts from contact lists. What…
33€ /month
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SMS Order Confirmation
In some countries, phone sales regulations require orders to be confirmed in an…
174€ /month
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Easy E-Signing
Easy E-Signing is a great cost-efficient tool when you need to have contracts…
11€ /agent
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All deals with SMS reply – Advanced
This report is an advanced version of “All deals with SMS reply –…
110€ /month
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Inbound calls – within queue’s opening hours
As an admin, you need to track and present inbound statistics. This report…
Free