Facebook Messenger
Facebook Messenger -channel for LeadDesk Omni
Be available to your customers on social media—with ease. Your agents can operate the Facebook Messenger channel straight from the Omni view, alongside all the other channels.
See pricing in description
Handle all the messages coming from your Facebook pages directly in the Omni view. No multiple apps or separate credentials for each agent required.
- Supports one or more Facebook pages
- Handle inbound messages from:
- direct message button
- Facebook chat widget
- Facebook Messenger app
- Use message templates
- Send and receive attachments and emojis
Read more about Omni channels here!
Pricing
Channel fee 200€/month
Agents fee 5€/month
Initial set up fee 800€
Please contact your Account Manager for the setup after sending the activation request.
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