Facebook Messenger

Facebook Messenger -channel for LeadDesk Omni

Be available to your customers on social media—with ease. Your agents can operate the Facebook Messenger channel straight from the Omni view, alongside all the other channels.

See pricing in description

Handle all the messages coming from your Facebook pages directly in the Omni view. No multiple apps or separate credentials for each agent required.

  • Supports one or more Facebook pages
  • Handle inbound messages from:
    • direct message button
    • Facebook chat widget
    • Facebook Messenger app
  • Use message templates
  • Send and receive attachments and emojis

Read more about Omni channels here!


Channel fee            200€/month
Agents fee             5€/month
Initial set up fee     800€

Please contact your Account Manager for the setup after sending the activation request.