Omni
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AI Transcriber
Transform Conversations into Actionable Insights
€10 per agent per month
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Chatbot for Omni
Customer service chatbot for LeadDesk Omni Offer real-time 24/7 support to your customers…
Get a quote
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QualityDesk
Ultimate quality assurance and coaching leadership software QualityDesk is a comprehensive tool for…
Get a quote
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Inbound assignment report - Messages agents
This report gives an overview of a OMNI queue and how messages are…
Free
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Inbound assignment report - Messages
This report gives an overview of a OMNI queue and how messages are…
Free
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Webchat
Webchat -channel for LeadDesk Omni Omni's webchat is the easiest way to add…
Included in the Omni default package
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Facebook Messenger
Facebook Messenger -channel for LeadDesk Omni Be available to your customers on social…
See pricing in description
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LeadDesk Mobile
LeadDesk Mobile is the perfect solution for the mobile workforce! Expand your inbound…
17€ /agent/month
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New Inbound Assignment Report
New Inbound assignment report. Shows detailed rates per inbound queue.
Free
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Inbound agent report
Inbound agent report Shows statistics per agent on how they've managed inbound calls.
Free
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Omnichannel inbound user interface
Omni UI: Omnichannel inbound user interface for LeadDesk. Offer your customers a smooth…
89€ /agent/month
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SMS number for Omni
Order an SMS number to be used for inbound and outbound. You can…
Price varies by country. Reach out to your Account Manager.
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Advanced Flows
Admins: Build advanced omnichannel routing for inbound calls, SMS, e-mail and chat from…
55€ /month
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Manuscript results extended
The manuscript results extended report provides you with a detailed overview of the…
Free
