AI Writer
Stop wasting hours writing when you can get a perfect email in seconds.
€5 / agent / per month
Craft perfect replies to customer questions in a heartbeat.
Stop wasting hours manually building templates and writing replies to customer emails. AI Writer uses a custom generative AI model for contact centers to help your agents shorten response and resolution times in email. How it works:
- Your Agent receives an email from a customer.
- The Agent clicks “Reply”
- AI Writer reads the email and automatically drafts a custom reply to the email based on the message context
- The agent quickly checks the email and clicks send.
AI Writer is just one of the AI features specifically for contact center work built by LeadDesk. Get a full overview of LeadDesk AI features.
Administrator guide: click here.
Agent guide: click here.