AI Writer

Stop wasting hours writing when you can get a perfect email in seconds.

€5 / agent / per month

Craft perfect replies to customer questions in a heartbeat.

Stop wasting hours manually building templates and writing replies to customer emails. AI Writer uses a custom generative AI model for contact centers to help your agents shorten response and resolution times in email. How it works:

  • Your Agent receives an email from a customer.
  • The Agent clicks “Reply”
  • AI Writer reads the email and automatically drafts a custom reply to the email based on the message context
  • The agent quickly checks the email and clicks send.

AI Writer is just one of the AI features specifically for contact center work built by LeadDesk. Get a full overview of LeadDesk AI features.

Administrator guide: click here.
Agent guide: click here.