En programvare som er smart og enkel å bruke, og som gjør det mulig for dine agenter å hurtig håndtere samtaler, datainnføring og bestilling.
Prøv det gratisLeadDesk er raskt. Lynraskt. Alt du trenger er en nettleser og en internettforbindelse for å starte samtaler og salg – for både B2C- og B2B-kunder.
På toppen av alt, er LeadDesk pakket med funksjoner som hjelper den enkelte agent med å fokusere på å utføre flere salg, samt å gi ledere et overblikk over hva som skjer.
Prøv det gratisEt intuitivt system som øker sannsynligheten for at du ringer til riktig person. Velg mellom seks forskjellige intelligente samtalefunksjoner som passer dine behov.
Bygg enkle og direkte arbeidsprosesser for å øke din salgsytelse.
Hold overblikket over din virksomhet med samtaleovervåkning, live-oversikter og tiltalende rapporteringsverktøy.
Tilføy eller fjern plasser og funksjoner etter behov. LeadDesk er lett å skalere fra enkeltmannsforetak til store callsentre. Det integreres også med dine eksisterende systemer, som CRM.
En sikker, global serverinfrastruktur fjerner nedetider,
Utover utgående salg fungerer LeadDesk godt til håndtering av inngående salg og kundeservice på flere kanaler.
Utforsk vår løsning til inngående salg Utforsk vår løsning til kundeserviceUse our API to customise LeadDesk to do whatever your business needs.
The SSL encryption ensures that all data passed between the web server and browsers remain private and intact.
Compliant with local regulations
Our wide network of hosts, in several EU countries, ensure high uptime and security.
All our data is stored in the EU, according to EU and GDPR requirements and safety standards.
Configure dashboards or limit access based on team role or office or IP.
Easily save and access your favourite reports, without having to recreate all over again.
Build your own reports by filtering by campaigns, offices, products, queues, etc.
Use our pre-built reports to easily get statistics about your contact lists, agents or channels.
Customize your dashboard with a large set of pre-defined widgets and real-time stats.
Record entire calls or just the voice receipt.
Use call recordings, or listen to agent call live, to coach agents and guarantee that your quality standards are met.
Make sure you never call a contact you’re not supposed to, by automatically integrating with DNC- registers or your own black-lists
Manual & automatic dialer included for all users. Power-, Predictive- and Account dialing available for LD Essential, Advanced and Enterprise customers*.
Use predefined short keys or create your own shortcuts to easily access information or set call results.
Never miss a call back again. In LeadDesk you can automatically add call backs after each call.
Display customer interactions, information and comments in the agent or admin menu.
Organize, Search and Label your contacts with custom tags
Edit the contact card with our customizable fields.
Import leads directly to your calling list from e.g. web forms.
Edit, Update or Split your calling list, with just a few clicks.
Easily mask your outgoing numbers, to show the number you desire.
Let your agents make and view notes about your prospects.
Choose from pre-set call ending reasons or create your own.
Buy new numbers from within LeadDesk and have them activated in the same day.
Use LeadDesk Button to call directly from your CRM, website or even a n Excel sheet.
Blend inbound and outbound calls seamlessly to the agent, regulating outbound call volume based on inbound traffic.
Use any of the pre-set call ending reasons, or create your own.
Easily route your call to the right agent with our flexible IVR.