Wondering how to save money while improving customer satisfaction? Read our blog on the top 5 inbound contact center metrics and take the first steps.

Call center compliance and meeting the demands of different EU and local regulations are vital for success in the call center business

Call centers are easier to establish than ever before thanks to cloud-based call center software. However, many starting entrepreneurs fail to see the critical points that make or break your start-up. To ensure you don’t fall in the same missteps, we outline the most important aspects for you to succeed.