Automation is key for any business dealing with repetitive tasks. You might have heard that we launched our own Microsoft Power Automate-connector in the spring of 2019 and have been testing it out since then in various settings.
Businesses of all sizes can benefit from an up-to-date contact center software. Read our five reasons to upgrade your contact center system.
Effective call center gamification involves planning. Read what you should consider to play games that genuinely drive sales and improve agent motivation.