As you choose a system for your Contact Center, do you focus only on the system or do you think about which vendor you choose? Do you want to buy a shelf item where things are as standardized or do you want a vendor who develops you? We are diving into these questions and shedding light on how we at LeadDesk differ from other vendors.

How simple button choices make a huge difference in agent experience in contact center software. Learn the latest in contact center UI design.

See why a high-functioning CCaaS solution needs a flexible, omnichannel customer administration portal.