📘 The Guide: Everything you need to know about dialer modes

Why to use a dialer?

A smartly chosen dialer mode helps businesses increase efficiency in contact centers and reduce costs. They can start a whole new chapter for your buinsess.

Different dialer modes, their cons and pros.

🔹 Manual or automatic dialer to choose?

🔹 When to use a click-to-call dialer?

🔹 What’s the difference between the power dialer and predictive dialer?

🔹 What are pros and cons of each of the dialer modes available on the market?

This guide will explain this to you.

Which dialer mode to choose?

This can be a tough part, because every dialer mode has its pros and cons. Your organization should look at the needs and existing calling pipelines first to make a good choice.

There are more than 10 different dialer modes available, and this guide will show you the difference between them.