Phone Number Regulations - Germany (DE)
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When ordering phone numbers, documentation must be less than 3 months old for your order to be approved. Please note that one piece of documentation for each information category is sufficient.
Country Summary
Local Number Requirements in Germany
Please Note: A Commercial Register Excerpt (Handelsregisterauszug) is usually sufficient documentation to satisfy all these requirements.
| Information | Documentation Needed | Valid Documentation Types |
| Business Name | Proof of Identity |
|
| Business Address Must be located in a region covered by the phone number prefix. PO Boxes are unacceptable where a local address is required. | Proof of Address |
|
Mobile Number Requirements in Germany
Please Note: A Commercial Register Excerpt (Handelsregisterauszug) is usually sufficient documentation to satisfy all these requirements.
| Information | Documentation Needed | Valid Documentation Types |
| Business Name | Proof of Identity |
|
| Business Address Must be a German address. | Proof of Address |
|
| Business Registration Number | Proof of Business Registration Number |
|
| German VAT Number | No documentation required. |
National Number Requirements in Germany
Please Note: A Commercial Register Excerpt (Handelsregisterauszug) is usually sufficient documentation to satisfy all these requirements.
| Information | Documentation Needed | Valid Documentation Types |
| Business Name | Proof of Identity |
|
| Business Address Must be within Germany. | Proof of Address in Germany |
|
Toll-Free Number Requirements in Germany
Please Note: A Commercial Register Excerpt (Handelsregisterauszug) is usually sufficient documentation to satisfy all these requirements.
| Information | Documentation Needed | Valid Documentation Types |
| Business Name | Proof of Identity |
|
| Numbers Allocated | Proof of Allocation |
|
| VAT Number | No documentation required. |
Toll-Free Numbers in Germany are allocated to individuals and businesses directly from the national regulator (BNetzA). You must apply for a toll-free number from BNetzA, and then it can be activated by LeadDesk once it is received. You must have a German address to apply for a toll-free number, and in order to activate the number on LeadDesk’s network, you must provide the above information.
These guidelines are provided to help LeadDesk customers remain compliant in their location, and to help ensure that LeadDesk continues to stay compliant with requirements around the globe. These guidelines show LeadDesk’s current information on common compliance requirements as they apply to LeadDesk and our customers, but should not be considered legal advice. In publishing these guidelines, LeadDesk does not guarantee the legal compliance of your own applications built using our APIs or plugins. As a LeadDesk customer, we expect you to understand and follow all compliance guidelines, laws and statutes that apply to your application and how it uses LeadDesk services. Please check these pages regularly as requirements and regulations change over time and the information on this page may be updated or changed without prior notice or personal notification to you.
