LeadDesk makes sales and customer service look easy.

Your cloud-based contact center for sales outreach and customer service. Scales with your business, small or large. LeadDesk is the software behind happier agents, better service, and more sales.

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How it started

LeadDesk was founded in 2010 to revolutionise the call center industry. We wanted to help agents close more deals and more cases from day one.

And that’s what we do: Sales up. Costs down. Shorter resolutions. Faster response times. Happy agents. Happy customers.

How it’s going

LeadDesk is a public company that trades on Nasdaq First North Finland. We help thousands of agents close sales and give great customer service every day. LeadDesk has a network of servers to guarantee 99.95% uptime, and is SOC 2 accredited and ISO27001 certified, for security and reliability.

LeadDesk is the contact center software that makes sales and customer service look easy.

LeadDesk in Numbers

20,000+
agents using LeadDesk
6 million
calls per week
13
local offices
180+
employees

LeadDesk is a European company

LeadDesk has local teams in 8 countries where we provide local language support.
Our 180+ team members hail from countries all over Europe and the world, bringing international talent together to build the best contact center solution available.

Function Leads

Olli Nokso-Koivisto
CEO

+358 44 066 57 65

ceo@leaddesk.com

Saija Pouru
VP of Operations

+358 44 271 48 48

saija.pouru@leaddesk.com

Kaisa Rönkkö
CFO

kaisa.ronkko@leaddesk.com

Paul Stenbäck
VP of Corporate Development

‭+358 40 822 65 87‬

paul.stenback@leaddesk.com

Kai Leppänen
VP of Sales

kai.leppanen@leaddesk.com

Mika Matikainen
VP of Enterprise Sales

+358 40 515 37 00

mika.matikainen@leaddesk.com

Jarno Tenni
VP of Engineering

+358 40 486 58 02

jarno.tenni@leaddesk.com

Eveliina Puustjärvi
Legal Counsel

eveliina.puustjarvi@leaddesk.com

Inka Laakso
Head of People

inka.laakso@leaddesk.com

Matti Vaininen
Marketing Director

+358 50 448 7900

matti.vaininen@leaddesk.com

talent
Careers at LeadDesk

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