AI Contact Center Software
Talking with customers is your business. Making it easy is ours.
Solution behind Customer Service and Sales Superstars
Lightning-fast. Rigid as kryptonite. Fully customisable campaigns, queues, reports and operations. LeadDesk gives your team-leaders and agents the sales and service powers of real superheroes.
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Customer service
Omnichannel customer service system for managing all channels as one.
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Hear every word: high quality audio in over 500 million calls per year
LeadDesk solutions use our own, ultra-strong call infrastructure Contact Center as a Service platform, which guarantees high-quality audio and 99.95% uptime. All of your data is in one location for easy reporting.
See how LeadDesk worksBuilt with true understanding of your needs
Our solutions meet the regulation in each market ensuring that both our and your business is compliant. Our servers are in Europe, ensuring fast operations and that your data is not handed to outside the EU.
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"Our agents have been very satisfied with LeadDesk. It’s easy to learn, use and customise, which significantly improves the efficiency of our operation"
“LeadDesk’s cloud-based contact centre solution is an excellent fit for dynamic businesses with large contact volumes. LeadDesk has attracted large-enterprise customers and experienced remarkable above-average growth.”
"LeadDesk has been the most pleasant product adoption with the least amount of surprises and downtime. They do not make empty promises, and they have always delivered as expected."
Turning regular sales and customer service teams to superstars around the world
Find useful advice from our latest releases
From the desk of Mikko Räty, Head of Product at LeadDesk: The biggest challenge in the AI era is not adopting new technology. It is transforming how product teams collaborate, learn, and create customer value.
Prepare your contact centre for AI. Upskill teams, align strategy, and deploy tools like skill-based routing and omni-channel workflows for better CX.
Whether you’re a small business or a large enterprise, LeadDesk delivers the contact center tools you need. Explore real case studies and learn how to boost performance, compliance, and customer experience.
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