Speak every customer's language with Fluentic
Fluentic brings real-time multilingual conversations into your contact center - so your team can support customers globally without language barriers.
Book a demo
How Fluentic works
1. Customer contacts you in their native language
2. Messages are translated instantly for your agent
3. Agent replies in their own language
4. The customer receives a clear, natural response in their own language
AI-powered translation for customer conversations
Serve customers in any language
Communicate with customers in 80+ languages - in real time.
Reduce reliance on multilingual teams
Let agents handle conversations across languages without switching tools.
Scale globally with ease
Expand into new markets without language slowing you down.
Support multilingual domestic markets
Communicate with customers in multiple languages - even within the same country.
Fluentic is part of LeadDesk
Together, Fluentic and LeadDesk help customer-facing teams deliver seamless, multilingual experiences at scale. 50+ integrations available.
Native integration coming soon.
Plug-and-play
Plug-and-play
Designed for real conversations
Instant translation
Translate conversations instantly as they happen – no manual steps.
Keeps conversations natural
Understand the flow of conversations for more natural communication.
Voice, chat, and email covered
One solution for every customer communication channel.
E-commerce & global brands
Create localized customer experiences at scale.
Secure and trusted
Handles sensitive customer interactions with strong security and privacy standards.
Helping teams work across languages
Customer support teams
Provide consistent support across languages.
Sales and outbound teams
Engage prospects in their own language.
Collections & financial services
Communicate clearly and effectively across markets.
E-commerce & global brands
Create localized customer experiences at scale.
Works across every channel
Chat
Real-time translation for live conversations in tools such as chatbots, Facebook Messenger and WhatsApp.
Handle multilingual emails without switching tools.
Voice
Translate calls as they happen.
SMS
Send and receive messages in any language.