The LeadDesk Blog
LeadDesk’s cloud contact center software blog for everything you need to know to take your sales, efficiency and agent experience to the next level.
CRM integration and a predictive dialer will boost your sales
Are you benefiting from CRM integration? For sales teams, contact centers, SMEs and larger enterprises, a CRM system is often found at the heart of business
Outbound Sales
Read more8 ways to improve call center quality assurance
Quality assurance is about preventing mistakes, continually improving standards and staying on top of legal requirements. In this post we discuss 8 ways you can improve your QA.
Call Center Compliance
Read moreLeadDesk integrates with Pipedrive to become the “ultimate sales machine”
Lauri Pukkinen, co-founder etc. at LeadDesk, walks us through their sales process and how Pipedrives plays a pivotal role in that.
Outbound Sales
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