The LeadDesk Blog
LeadDesk’s cloud contact center software blog for everything you need to know to take your sales, efficiency and agent experience to the next level.
In this blog, we show you 4 hacks to upgrade your call center management. We also tell you the one thing you should stop doing and avoid at all costs.
Are you benefiting from CRM integration? For sales teams, contact centers, SMEs and larger enterprises, a CRM system is often found at the heart of business
Quality assurance is about preventing mistakes, continually improving standards and staying on top of legal requirements. In this post we discuss 8 ways you can improve your QA.
Lauri Pukkinen, co-founder etc. at LeadDesk, walks us through their sales process and how Pipedrives plays a pivotal role in that.